I changed my login email - now my iPhone 4 will not let me download or update apps!
How do I get the phone to release the old user email and update with the new one? I see no option that will let me do this. Help? Thank you!
iPhone 4, iOS 7.1
Apple Event: May 7th at 7 am PT
How do I get the phone to release the old user email and update with the new one? I see no option that will let me do this. Help? Thank you!
iPhone 4, iOS 7.1
Hello, vsarge.
Thank you for visiting Apple Support Communities.
It sounds like you changed the primary email address associated with your Apple ID and need to update this information on your iPhone. Here is the article that will walk you through what services you need to sign out, then back in with the updated Apple ID. See all sections that reference iPhone.
What to do after you change your Apple ID email address or password
Cheers
tapping the existing login does nothing, this is the solution I have received 3 times and it doesn't work.
I Know that you have posted this question a couple of times now and you are not getting anywhere. I realize it must be extremely frustrating. The last discussion that we had you said that tapping the ID does not give you the option to sign out. When you tap your ID, do you get any options at all? Is there any response whatsoever when you tap your ID in the settings? Can you access other settings in the settings app and make changes?
Thank you. no, as I stated above I get no pop up, nothing. There is no sign out option. I can make other changes in settings to other apps.
I can't remember if we discussed this, but it just now struck me. Did you try Settings>General>Restrictions>Allow Changes>Accounts>Don't allow changes? If you restrict allowing changes, the ID is greyed out and non responsive when you tap on it.
When I moved to a wifgi available area I suddenly got an option to change my user name. It happened spontaneously, I did nothing - I just had taht screen up and watched it 24/7 hoping that would happen.
I changed my login email - now my iPhone 4 will not let me download or update apps!