Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi not working on ipad air

wifi not working on ipad air. tried everything as suggested by apple support article on the subject. Any help will be appreciated

iPad Air Wi-Fi, Cellular, iOS 8.4

Posted on Jul 29, 2015 9:00 PM

Reply
Question marked as Best reply

Posted on Jul 29, 2015 9:17 PM

Hello,


We might need more information in order to help you.


  • Does this occure on a particular Wi-Fi network? Have you tried connecting on any other network?
  • Have you made sure that Airplane Mode is off and that Wi-Fi is on?


You can still try to follow these steps:


  1. Try to reset your network settings. Open the settings app and navigate to General > Reset > Reset Network Settings.
  2. Disable "Wi-Fi networking". Open the settings app and navigate to General > Privacy > Location Services > System Services and turn Wi-Fi networking off.
  3. If none of these work, you might want to restore your iPhone. Here's how: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Regards,

Oynix

2 replies
Question marked as Best reply

Jul 29, 2015 9:17 PM in response to appleuser1816

Hello,


We might need more information in order to help you.


  • Does this occure on a particular Wi-Fi network? Have you tried connecting on any other network?
  • Have you made sure that Airplane Mode is off and that Wi-Fi is on?


You can still try to follow these steps:


  1. Try to reset your network settings. Open the settings app and navigate to General > Reset > Reset Network Settings.
  2. Disable "Wi-Fi networking". Open the settings app and navigate to General > Privacy > Location Services > System Services and turn Wi-Fi networking off.
  3. If none of these work, you might want to restore your iPhone. Here's how: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Regards,

Oynix

wifi not working on ipad air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.