Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lighning USB cable not working!

i had previously had one which broke, so in December I got a new one. But now it has stopped working..and I tried using my dads and now that is not working but other chargers do work.


AAnd trying to contact Apple is USELESS because I have to give a serial number... When the packaging doesn't have one.


i Am wondering if i can get a new one for free because of apple warranty?

iPhone 5s, iOS 8.3

Posted on Jul 30, 2015 11:23 AM

Reply
Question marked as Best reply

Posted on Jul 30, 2015 1:04 PM

Try contacting Apple again. Your serial number can be found under settings> general> about. The warrenty will cover the charger, just not from any abuse.

3 replies

Lighning USB cable not working!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.