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Lighning USB cable not working!

i had previously had one which broke, so in December I got a new one. But now it has stopped working..and I tried using my dads and now that is not working but other chargers do work.


AAnd trying to contact Apple is USELESS because I have to give a serial number... When the packaging doesn't have one.


i Am wondering if i can get a new one for free because of apple warranty?

iPhone 5s, iOS 8.3

Posted on Jul 30, 2015 11:23 AM

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Posted on Jul 30, 2015 1:04 PM

Try contacting Apple again. Your serial number can be found under settings> general> about. The warrenty will cover the charger, just not from any abuse.

3 replies

Lighning USB cable not working!

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