How can I retrieve email vanished from my @.mac inbox?

Question

Level 1

8 points

How can I retrieve email vanished from my @.mac inbox?

Hello, I've searched the community and haven't seen exactly this question on this operating system version so I'll ask it here.

I have several accounts ( gmail, .mac msn, cloud) in my mail , but this morning, when I checked my mail, all of the mail in my inbox for my .mac account had disappeared. The only thing that I did that was unusual the day before was to create and delete a smart mailbox. I've checked in preferences that the account is enabled. I do have a time machine backup, but don't know how to retrieve info from just this account. Any suggestions from the smart users out there?

MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10.3)

Posted on Jul 30, 2015 11:54 PM

Reply

Answer 1

Best reply

seventy one

Level 7

27,430 points

Jul 31, 2015 12:01 AM in response to ocatillo

If you can set the screen to how it opens when you are using.mac mail ... then go into Time Machine, it should show the contents. But I don't have Yosemite so I cannot be sure.

Reply

Answer 2

Eric Root

Level 10

684,045 points

Jul 31, 2015 9:38 AM in response to ocatillo

Try rebuilding the mailbox.

Rebuild mailbox

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages

Reply

Answer 3

ocatillo Author

Level 1

8 points

Aug 2, 2015 8:06 PM in response to Eric Root

Hi Eric, I tried both these ideas and unfortunately, they don't work. Any other suggestions?

Reply

Answer 4

ocatillo Author

Level 1

8 points

Aug 2, 2015 8:07 PM in response to seventy one

How do I set the screen so that when I open time machine I can find my .mac mailbox?

Reply

Answer 5

seventy one

Level 7

27,430 points

Aug 2, 2015 11:40 PM in response to ocatillo

In Mail > preferences > mailbox behaviour, what setting do you have for the trash option?

Reply

Answer 6

Eric Root

Level 10

684,045 points

Aug 3, 2015 1:20 PM in response to ocatillo

Do a backup.

Quit Mail.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Enter Time Machine.

Reply