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User profile for user: k_rtz
k_rtz Author
User level: Level 1
0 points

Cant recover or update my iPhone 4s iOS 8.2

My iPhone 4s iOS 8.2 didnt find anymore network or sim-card couple days ago. Tested with other sim-card and same problem. Then I tried update my phone on wi-fi to newest iOS 8.4 but that didnt work. I have tried recover and update my phone with iTunes but not working. Now when I start my phone, it shows up "link iphone to itunes" and when I try update or recover my phone, its start recover my phone but processbar hangs to 60% and iTunes says "Unknown error 1". Tried recover my phone several times but same problem everytime.

iPhone 4S, iOS 8.2

Posted on Aug 1, 2015 12:06 PM

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1 reply
User profile for user: Brett L
Brett L
User level: Community Specialist

Aug 3, 2015 11:10 AM in response to k_rtz

Good day k_rtz,


It sounds as if you are having difficulty updating your iPhone's operating system and currently your iPhone has the "Connect to iTunes" screen come up. I would suggest that you troubleshoot using the steps in this article - If you see Connect to iTunes screen when you start iPhone, iPad, or iPod touch.


Thanks for using Apple Support Communities.


Safe computing.

Reply

Cant recover or update my iPhone 4s iOS 8.2

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