Need help with complex situation

So I will try to explain my problem the best i can. It goes something like this. Long ago I created an apple ID with the email address that i had at the time. That email changed when adelphia was bought by time warner cable. For years i had no problems. Now I cant seem to send emails from my Ipad. I have no problem sending from my iphone imac or apple watch just the ipad. the i notced that the ipad is linked to the old apple id with the adelphia apple id. I wanted to change it to my new apple id but no longer remember the password. I have tried every password that I have on file with no luck. When I use forgot my password it tells me that an email was sent but i never receive any email. Probably being sent to old adelphia email address that no longer works. Is there a way to change the account on my ipad? I thought I would restore the ipad to factory settings but I would need to turn off find my ipad which is linked to the original adelphia apple id. So now i cant even restore. Any thought or help with this would be greatly sppreciated.

Posted on Aug 2, 2015 9:38 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Need help with complex situation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.