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In Windows 10, iTunes shows another icon on the taskbar when you click on the program that you have pinned to the taskbar.

I am running Windows 10 Pro and the latest version of iTunes for Windows 64 bit (12.2.1.16).


I ran iTunes and used the "Pin this program to taskbar" from the right-click menu while the program was running. This created a 2nd iTunes icon on the taskbar. When I closed iTunes it became the only icon again. When I click on the icon to run iTunes, a 2nd iTunes icon is always generated instead of the "pinned" one becoming highlighted, as happens with other applications.


I have tried various methods of fixing this, including some solutions that were suggested when users had this issue with the Windows 7 taskbar. None of these methods work. For example one of the most popular solutions to this issue from the Windows 7 era is to unpin the highlighted icon while the program is running and repin it. This does not work. I have tried various combinations of unpinning and repinning and nothing seems to get iTunes to use the one icon on the taskbar like every other program.


Has anyone had a similar issue yet with iTunes and Windows 10? And if so, have you found a solution to it? Thank you.

iTunes for Windows 64 bit.-OTHER, Other OS, Windows 10 Pro 64 bit

Posted on Aug 2, 2015 5:33 PM

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28 replies

Sep 9, 2015 10:14 PM in response to Bockadilla

Apparently the appid of a program and the actual shortcut created can be different if a program is created using standard methods. Aaron's method worked for me, but when I tried to do some of the solutions here for another program I ran into the same situation. Looking into the actual problem I found this link:


http://web.archive.org/web/20140820213114/http://www.neowin.net/forum/topic/9850 14-guide-pin-programs-with-custom-launch…


Comparing the default taskbar icon appid from the program I was trying to pin to the actual running program using the utility in this link I finally saw what was really going on. Likely because Aaron's file was from a machine that actually grabbed the right appid, his works great. The mkshortcut.exe program mentioned has a broken link though. I found a good copy here:


http://www.mediafire.com/download/gzkgthmjhyv/mkshortcut.zip


This should solve it for any program hope it helps you all.

Sep 12, 2015 2:16 PM in response to jkettles16

You need to use the actual link (http://www.neowin.net/forum/topic/985014-guide-pin-programs-with-custom-launch) rather than the Web Archive Wayback Machine version, otherwise the download link for the software won't work.


I worked as a software engineer at Microsoft on the Windows 7 shell team responsible for this AppID stuff, and I can vouch for some kind of AppID mismatch being the root of the issue here. This looks more to me like a bug in the iTunes installer than in Windows. I also vaguely recall the team struggling with exactly this issue with whatever version of iTunes was the latest during Win7 development, and us having to coordinate with Apple to get it fixed, so it's quite likely that Apple just regressed this issue in newer iTunes releases.

Sep 12, 2015 2:42 PM in response to c0d3h4x0r

(I don't see any way to edit my previous post to make revisions/corrections, so I'm just posting this as a reply.)


I worked as a software engineer at Microsoft on the Windows 7 shell team responsible for this AppID stuff, and I can vouch for some kind of AppID mismatch being the root of the issue here. This looks more to me like a bug in the iTunes installer than in Windows. I also vaguely recall the team struggling with exactly this issue with whatever version of iTunes was the latest during Win7 development, and us having to coordinate with Apple to get it fixed, so it's quite likely that Apple just regressed this issue in newer iTunes releases.


You need to use the actual link (http://www.neowin.net/forum/topic/985014-guide-pin-programs-with-custom-launch) rather than the Web Archive Wayback Machine version, otherwise various links on the page won't work. But you don't really need to download the Taskbar Tweaker software if all you want to fix is iTunes. I can tell you the iTunes AppID is simply "Apple.iTunes". Also, if you want to "permanently" fix this (such that even if you delete the desktop shortcut and unpin iTunes from the Start menu and taskbar it will still work when you re-pin it), then you don't want to just drag the shortcut you create with mkshortcut.exe to the taskbar. What you want to do is overwrite the original Start menu shortcut installed by iTunes, which is located here: "%ProgramData%\Microsoft\Windows\Start Menu\Programs\iTunes".

Jan 6, 2016 11:36 PM in response to Spiffillion

I always see complicated responses to questions that often have simple answers. The worst is when you hear "uninstall, then reinstall." Second worst is to send a person to the Registry. While a distant, but no less annoying third is to "clear cache... blah blah blah..."

...

My solution was to simply left-click my existing iTunes icon on the taskbar to open iTunes. When the second iTunes icon appeared, I right-clicked the first, original icon and unpinned it -- that one goes away. Then, I right-clicked the new, second icon that appeared when iTunes opened and pinned that one to my taskbar. When I close iTunes, that second one stays and Voilà! Now when I click my iTunes icon on the taskbar, I only have one icon when iTunes opens.

...

If you have trouble with this method, try it two ways:

First, remove the existing iTunes icon you now have on your taskbar to start fresh. Then,

1) Go directly to your iTunes.exe file (not any shortcut) and right-click that file and pin the actual application itself as your ''first icon'' on the taskbar. Now, to be safe, see if that opens fine or if it creates a duplicate icon on the bar. If you get a second icon, do my method above.

Or, if that didn't work for that icon made from the actual application, try:

2) Create a Shortcut on your Desktop linked to your iTunes.exe file and pin that shortcut to your taskbar as your ''first icon'' on the taskbar. If that creates a duplicate icon when you open iTunes, do my method way above.

Hopefully that should work for many of you who are still having problems or are shy about downloading files and .lnk files (like I am). Best thing about my method (if it works) is, there is no downloading from the web, and no messy Registry entries and mishaps.

In Windows 10, iTunes shows another icon on the taskbar when you click on the program that you have pinned to the taskbar.

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