Why does a reddish hue show up in Mail at times?

Why does a reddish hue show up in Mail at times?


I would attach a copy to show, but the insert image option won't load any jpg from my laptop... I guess that's another problem....


Anyway what turns reddish is the are where the Inbox, Flagged, Drafts, and Sent folders are. They happen to be on the server. All my other folders are "On My Mac" and don't turn reddish.

Mac Pro, OS X Yosemite (10.10.3), Apple Mail 8.2, IMAP,Comcast

Posted on Aug 4, 2015 1:58 PM

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89 replies

Aug 7, 2015 1:21 PM in response to whitesalmon133

whitesalmon133 wrote:


  1. I'm not as savvy as you think with CMD, marquee cursor, etc.! I know some stuff, but consider myself more of a user than a tech guy.....
  2. I did get a copy of the "image" into the clipboard that I can find in Finder to view.
  3. It shows the "image" and says it's a Tiff image. Then when I do a Paste where the blinking cursor is in this reply, nothing happens.
  4. Is the blinking cursor within my reply where I'm supposed to be doing the Paste? If so, it doesn't work....

1. It's OK... I tend to err on the side of "not offending the experienced" - here is a cool resource on your Mac = "Mac Help" - pictures speak a 1000 words

in the Finder, choose the {Help} menu > then Mac Help

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type "screenshot" in the search field - then ENTER or RETURN key

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I chose what you see, but the others drill down to the "expert" tricks

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[the symbols are ON the various keyboard keys} -- ⌘ = Command (CMD) - there is an  in this key too

Shortcuts for taking pictures of the screen

Use these shortcuts to take pictures of the screen in Mac OS X.


Action (key combinations) = Shortcut

  • Take a picture of the whole screen = ⌘-Shift-3
  • Take a picture of part of the screen = ⌘-Shift-4, then drag to select the area you want in the picture.
  • To cancel, press Escape.


Take a picture of a window, a menu, the menu bar, or the Dock.

  • Press ⌘-Shift-4, then press the Space bar. Move the pointer over the area you want so that it's highlighted, then click.
  • To drag to select the area instead, press the Space bar again. To cancel, press Escape.


Screen shots are saved as files on the desktop. If you want to put the screen shot in the Clipboard, rather than create a file, hold down the Control key when you press the other keys. You can then paste the picture into a document.


You can also take pictures of the screen using the Grab application (in the Utilities folder).


Some applications, such as DVD Player, may not let you take pictures of the screen.


See also

Grab

shortcuts

shortcut lists


2. the CLIPBOARD - the Clipboard is NOT a file, it is an invisible entity existing only in the foremost part of system memory - it EXISTS but not exist, in a way. You only have ONE item in the Clipboard at a time - an image (of any size or resolution) down to a single letter of text, " a " for example

{from the above Help file}

... If you want to put the screen shot in the Clipboard, rather than create a file, hold down the Control key when you press the other keys. You can then paste the picture into a document.

the Control key has " ctrl " on it - 3 keys left of the SPACEBAR


3. Now that you know that thipboard cannot be a file on the Desktop , but rather the TIFF to which you refer...

You have solved your problem!!

TIFF files are not accepted anymore as filetypes here!!!


  • double click the TIFF file
  • it will open in whatever default app
  • choose FILE > Save As
  • select PNG or JPG from the pull down menu in the Save Dialog
  • [OK/Save]
  • Try whatever you tried before with that new file - should work now


4. Yes, the blinking cursor in the window in which we are typing is where the image will appear - it will likely scale down some or a lot automatically - you can leave it alone - I have every confidence that with the PNG or JPG file format it will finally work


we are all waiting with baited breath to see this image 😮

ÇÇÇ

Aug 7, 2015 4:44 PM in response to dianeoforegon

I'm going to give it a shot. I just noticed the same red hue on my wife's macbook pro. So maybe the pink has nothing to do with my desktop picture, and the color transparency is something I know/knew nothing about before you told me. Worth an experiment to rule out whether or not it's related to my sorry state of affairs with my mail, IMAP, Comcast server, sporadically missing sent emails in my Sent folder on the server.


Thanks.

Aug 7, 2015 5:31 PM in response to whitesalmon133

Far be it from me to speak for our friend Diane (the Mail Maven), but I will bet that she (as would anyone) need to be told the Story of your Non-Cosmetic Mail woes - in detail, leaving nothing out - tell it like a real Story - with a beginning, middle and end. Since you now know how to INSERT images - FULL Screen screenshots at every turn are likely very helpful.


To save space, you can resize the full size images AFTER insertion by single-click the image, which will then show small black squares on the four corners - these are resize 'handles'. When you hover your cursor over one, it will turn into an arrow pointing away from the center. Click - hold > drag INWARD and you will see the image get smaller

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We all then can click on them and see them full size in the SiteWare image viewer


Forgive me if you have seen this before, but it is helpful to "follow the guidelines" in crafting a Story so we all can understand your plight

--------

Tell us a Story - with a beginning, a middle and end. We need to understand everything that you know and have experienced.

If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?


Quoted from  Apple's "How to write a good question"

To help other members answer your question, give as many details as you can.

  • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
  • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
  • Describe the problem, and include any details about what seems to cause it.
  • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.


For a detailed "coaching", please see the User Tip > "Help us to help you on these forums"<https://discussions.apple.com/docs/DOC-5431>


"Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

Aug 7, 2015 7:28 PM in response to whitesalmon133

I would agree that it is simply a bleedthrough; you can reduce the transparency and see if that changes your Mail window color.


And, you can either drag an image from your desktop or use the little camera icon in the toolbar of this reply window to navigate to your screenshot.


Here is a partial screenshot from my Inbox window in Yosemite - notice the light blue discoloration:


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Here is a partial screenshot from my desktop (unable to show the entire thing):


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How to reduce transparency:


System Preferences > Accessibility > check Reduce Transparency.

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Why does a reddish hue show up in Mail at times?

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