You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My iMessage doesn't work unless I'm connected to wifi and if I try to send a text it will just say "Sending..." unless I send it as a text message.
If I'm not home my notifications don't come till I get home and get connected to wifi. Also I've tried everything and my Cellular Data is on. Oh and I have an iPhone 6 iOS 8.4 if that
iPhone 6, iOS 8.4
Troubleshooting steps I would try :
- Go to Settings/Messages and make sure that Send as SMS is turned on.
- Check the recipient's contact info to make sure you are sending a message to a valid phone number.
- Go to Settings/Messages/Blocked and make sure that the person you are trying to contact is not on your block list.
- Delete your conversation with a specific number and try starting a new conversation with it.
- Restart your iPhone.
- Go to Settings/General/About and see if it prompts you to install an update from your carrier.
- Contact your carrier to make sure your text messaging plan is set up properly.
- Go to Settings/General/Reset and Reset Network Settings.
- Back up and restore your device (through iTunes or iCloud).
- Contact Apple Support.
Troubleshooting steps I would try :
- Go to Settings/Messages and make sure that Send as SMS is turned on.
- Check the recipient's contact info to make sure you are sending a message to a valid phone number.
- Go to Settings/Messages/Blocked and make sure that the person you are trying to contact is not on your block list.
- Delete your conversation with a specific number and try starting a new conversation with it.
- Restart your iPhone.
- Go to Settings/General/About and see if it prompts you to install an update from your carrier.
- Contact your carrier to make sure your text messaging plan is set up properly.
- Go to Settings/General/Reset and Reset Network Settings.
- Back up and restore your device (through iTunes or iCloud).
- Contact Apple Support.
What carrier do you have? Are you able to use other apps that use cellular data, like Safari?
~Lyssa
Hey Lyssa thank you for your help it turns out something messed up our plan and I didnt have data. So we added some and now everything is working fine!! ❤️
Do any apps that require internet access work correctly when you're not on wifi?
If not, try resetting your network settings (Settings>General>Reset>Reset Network Settings).
You'll have to re-enter your wifi password next time you connect to it.
If that doesn't help, I would talk to T-Mobile about this as it appears cellular data isn't working properly for your phone.
~Lyssa
I have T-Mobile and I did go to the store yesterday, but apparently they said it has something to do with apple and about safari this is what it looks like if I'm not connected to wifi.
Good to hear you got things sorted out!
~Lyssa
My iMessage doesn't work without Wifi
