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iPod Classics incompatible with Win iTunes

My family has several iPod Classics. We are finding that many are no longer being recognized by iTunes on various Windows-based computers. Sometimes iTumes will see the iPod, but if we try to move files over we get an error message saying no device found -- even though it shows up in iTunes.


Another problem -- even though I point to my 150 GB iTunes folder on Drive G, iTunes will only show me the default on my C drive.


These problems happened when I moved to Win 8.1 from 7. Now I'm on Win 10 and the problems persist, although the iPod is no longer able to work with Win 7 machines either. The image below shows my iPod is connected and the error message shows that I cannot access the device.User uploaded file

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Are others having this same issue? Is Apple deliberately making old iPods incompatible?


CAPROS


User uploaded file

iPod classic, Other OS, Windows 10 64-bit

Posted on Aug 9, 2015 2:00 PM

Reply
4 replies

Aug 27, 2015 9:50 AM in response to turingtest2

While we're at it, perhaps you can answer another question I posted a while back. When I moved to a different computer last year, I put all of my iTunes books and music on an external drive -- configured as G:. On the new system I set preferences to go to G: iTunes still shows the default C:-based iTunes folders. I then moved everything to the D: partition (same physical drive as C:). I thought perhaps iTunes didn't like the external drive. No joy. Even with preferences set to the folder on D:, it still only shows the folders on C:. If I delete the iTunes folders on C, will the program then accept the preference change and show my other files? I have about 140GB of iTunes data (it's a 160GB iPod), yet all I can see in iTunes is the default folder when I installed the app. I've tried to reinstall iTunes -- no joy. It's driving me nuts -- almost like iTunes knows this is legacy hardware and it doesn't want to work correctly.

Aug 27, 2015 10:36 AM in response to capros

Just read your screenshot more closely. The error is apparently generated by something called Mfac.exe which appears to be some kind of third-party authentication tool. See https://www.noknok.com/. It may be blocking file system access to the device.


See Make a split library portable for background on moving and connecting to libraries. Changing the media folder path doesn't connect to a different library.


tt2

iPod Classics incompatible with Win iTunes

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