Apple iOS Parental Controls Limitations - Time to step up!

Dear Apple--


We aspired to move from Android to iPhones for all of the devices in our family. Your devices are so reliable, awesome battery life, and a predictable user experience that it makes sense to have.


HOWEVER, the features I've given up as a parent to keep my child focused and safe is substantial. You need only look at Android apps like www.SecureTeen.com OR www.mobilefence.com OR www.qustodio.com to see how woefully behind Apple is.


Here's what I need as a parent of a teen.


I need to be able to lock and unlock the entire device on-demand, remotely.

-Want a kid's undivided attention?....kill their screen.


I need GPS tracking...to know exactly where my kid is...and I need my kid to not be able to disable it.


Geo Fencing features on Android are nice, but truthfully only "nice to have" with so many other IOS short comings to fix first.

-Geo Fencing will use GPS to tell when a child enters or leaves a location. Did they get to school? Are they home? Alert me if they aren't where the should be.


SMS logging. Yes, I want every single SMS message sent OR received to be logged for my review. Not keyword filtering...we can't rely on a teen's spelling to catch problems.


Yes, we need the OPEN DNS-like category based filtering of web content, regardless of which browser is/was used on the phone.


Time limits: SecureTeen, Qustodio, and many more have elegant features to control who gets access to what, when, how long, etc. Time limits need a parental override without having to disable all other features.


Cross Device limits are great, too. Qustodio today monitors Kindles, Android Phones, and our iMac for our kids. I can set a cumulative limit of, say 2 hours of screen time, and it'll tally across all of the devices and lock them all out when consumed. This is powerful! Wish it worked on the iPhone.


App blocking. I don't care if he downloaded Facebook Messenger or Words w/ Friends....I want to be able to block or limit it if I need to.


Social tracking. Facebook, Instagram, etc. Need to know who he's communicating with and what about.


YouTube. Content filtering has got to block videos. Hardcore **** is waaaay too accessible.


A great parenting user interface / portal. Serve this stuff up in a way that we can easily navigate to important setting changes and also consume the logs of activities. If you want to be a thought leader and provide some categorization and/or filtering of these logs....all the better.


Parents need to be able to manage from a mobile enabled browser...anywhere....at work, on other mobile devices, etc.



Look Apple, I know that opening up your Event Model to developers to do these things risks viruses and other malicious apps to do the wrong things. I get it. However, these traits which lock in your stability is a parent's worst curse in protecting their kids. I see a couple of options:


Issue approved tokens to app vendors to gain access to these types of API calls to restrict access to approved parental control app makers.

OR, Apple could build these functions themselves. Kindle has done a great job with many of these features natively in their OS. Android has all of these hooks to make feature rich parental controls.


I'd pay, $20 / month for this entire range of functionality. That's less than 3 hours of a good babysitter per month. Worth every penny. It does not take a marketing genius to whip out the calculator and come up with a business model where things makes a lot of sense.


My kids want iPhones. I want them to have iPhones. But, as my kids are heading into middle school and high school, we are seriously considering returning the iPhone to the store in exchange for the latest Droid solely to mitigate this risk.


iOS9 is coming "soon". Surprise us with something awesome like this!


-Doug

iPhone 6, iOS 8.4.1, null

Posted on Aug 13, 2015 7:18 PM

Reply
4 replies

Aug 13, 2015 7:44 PM in response to ckuan

Ckuan--


You may be right!


This is why it would likely need to be a part of the OS and managed by Apple if such features where to come to market.


The problem with parenting is, we need to know what is happening in order to take away the phone. I think its better for dangerous roads to have railings than to wait for the car to be in the ditch before figuring out how much damage is done and ask the driver to not do that again.


I think this is a good topic for Apple to address clearly and let parents decide. (Perhaps they already have...feel free to share links on the topic.) If I had understood these limitations which Kindle, Android, and Windows have overcome, I wouldn't have bought an Apple product for my kids.

Aug 13, 2015 9:29 PM in response to IlliniDoug

Note, kids aren't the target market for smartphones.


I have some tips to incorporate along with some phone management.


Tip #1- Be a parent, teach them responsibility by earning iPhone privileges.
Tip #2- The iDevice series was aimed for kids with parental supervision (games) or adults. (primarily 18 or older)

Tip #3- The kids will live if they don't have a smartphone until they are old enough to use it responsibly.


I didn't have access to the iPhone growing up, I was a taught responsibility with a Net10 prepaid mobile phone. I could call and text, that was it up until 2010, then I bought my first iPhone for college. I'd say I turned out alright and that's all I still do, calls, messages, now with some instagram on the side too 😉


If you want to pursue headaches and teen rebellion be my guest and let them keep the iPhone but do submit www.wpple.com/feedback accordingly.


To manage devices and to gain a moderate amount of control would to activate lots of restrictive parental controls, hold the keys to the kingdom in the AppStore and manage it remotely - it has a bit of a learning curve, but see what the Meraki MDM can do for you.


Meraki can lockout devices, geofence, single-app mode, you can set managed/required applications, send alert messages to the phone, and more.


Note, Meraki isn't designed to replace good 'ol fashioned parenting. It is there for peace of mind and management.

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Apple iOS Parental Controls Limitations - Time to step up!

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