Macbook pro keeps shutting down randomly

MacBook Pro (retina, 15", Late 2013)

Processor: 2GHz Intel Core i7

Memory: 8GB 1600 MHz DDR3

Graphics: Intel Iris Pro 1536MB

OS X Yosemite version 10.10.4


About a month ago my macbook pro started to shut down randomly. It suddenly without warning turns to black, but for about 15 seconds the screen stays on (all black screen but still lit up) along with the apple logo on the back, and I can hear the computer still running. It then turns off completely. After holding the power button, it turns back on and usually goes to the login screen normally as if nothing happened (sometime a message pops up saying 'an error occured', or 'your computer shut down unexpectedly' or something like that, but this is infrequent and there is no error code or specific message attached to it). This seems to almost exclusively occur when on the internet or using data.


Does anyone know what the issue could be here?

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.4)

Posted on Aug 17, 2015 6:11 PM

Reply
17 replies

Dec 13, 2016 11:41 AM in response to gmorrison9

I have this exact problem as well. Obviously only using your computer while connected to an external monitor isn't actually a solution just a temporary fix. I haven't tried this yet, but I'm hoping someone has a more substantial or long-term solution to this short of taking it in for repairs as my computer is just outside of my AppleCare coverage. Anyone figure out a way to help this, or take their computer in to have it repaired and have a technician tell them what the problem is?

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Macbook pro keeps shutting down randomly

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