Wells190

Q: Windows 10 keeps crashing using Bootcamp

Today i decided to install Windows 10 using Bootcamp. All went well and setup went smoothly. Once Windows 10 was installed, I installed the Support Software which I downloaded from the Bootcamp Assistant.

 

Now since installing the Support Software, Windows 10 has been crashing within the first few minutes (if even that) of starting up. Now and again, a black and white zig zag pattern will appear on screen. I'm no expert but because of this, I'm thinking this could be a graphics driver problem?

 

I'm also wondering if the Support Software I downloaded is up to date. Bootcamp Assistant says that it will download the latest version, but I'm still doubtful whether it's an up to date version and if I'd be better off downloading it from the Apple website.

 

I have a Mid 2012 MacBook Pro 15-inch running Yosemite 10.10.3

2.3 GHz Intel Core i7 Processor

10 GB 1600 MHz DDR3 RAM

Intel HD Graphics 4000 1024 MB Graphics

 

Any help would be much appreciated.

 

Thanks.

MacBook Pro, OS X Yosemite (10.10.3), null

Posted on Aug 18, 2015 2:40 PM

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Q: Windows 10 keeps crashing using Bootcamp

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  • by Loner T,

    Loner T Loner T Aug 18, 2015 5:49 PM in response to Wells190
    Level 7 (24,869 points)
    Safari
    Aug 18, 2015 5:49 PM in response to Wells190

    Are you able to boot into Windows Safe Mode?

  • by Wells190,

    Wells190 Wells190 Aug 19, 2015 3:24 AM in response to Loner T
    Level 1 (4 points)
    Notebooks
    Aug 19, 2015 3:24 AM in response to Loner T

    I'm not sure how you go into Safe Mode, I've tried holding F8 but that didn't work. Do I need to hold F8 with another key or something?

  • by Wells190,

    Wells190 Wells190 Aug 19, 2015 4:15 AM in response to Wells190
    Level 1 (4 points)
    Notebooks
    Aug 19, 2015 4:15 AM in response to Wells190

    I've tried F8 and fn and that doesn't work either.

  • by PhilTimm,

    PhilTimm PhilTimm Aug 19, 2015 5:12 AM in response to Wells190
    Level 1 (0 points)
    Aug 19, 2015 5:12 AM in response to Wells190

    I'm having a similar problem.

     

    2010 Mac Pro tower with non-EFI gfx card.

     

    Windows 7 happily updated to Windows 10.  Used it for a couple of weeks, until I decided to re-install the Bootcamp software so I could scroll on my Apple Magic Mouse.

     

    Now it will give me a sad face BSOD after a minute or two.  Incredibly, Windows 10 didn't make a system restore point for me to roll back to, so I am not sure what my next step is.  Hopefully, I can get safe mode working.

  • by Loner T,

    Loner T Loner T Aug 19, 2015 5:19 AM in response to PhilTimm
    Level 7 (24,869 points)
    Safari
    Aug 19, 2015 5:19 AM in response to PhilTimm

    Can you boot in Windows Safe Mode?

  • by Wells190,

    Wells190 Wells190 Aug 19, 2015 6:23 AM in response to Loner T
    Level 1 (4 points)
    Notebooks
    Aug 19, 2015 6:23 AM in response to Loner T

    At the moment I can't get Windows 10 to even start up. The logo appears but after that, just a black screen and after a while it looks as if my screen has turned off completely and I'm forced to hold down the power button to restart.

     

    Yesterday I looked in Device Manager and under Display Adapters, Microsoft Basic Display Adapter was disabled. I don't know what that is, but could that be the problem? I downloaded the missing driver but as it installed, Windows 10 crashed.

  • by Loner T,Helpful

    Loner T Loner T Aug 19, 2015 7:06 AM in response to Wells190
    Level 7 (24,869 points)
    Safari
    Aug 19, 2015 7:06 AM in response to Wells190

    If W10 cannot detect a GPU, it will fall back to a generic Display driver. W10 safe mode should still work, even if Windows does not fully boot. Please see

     

    http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on- 64-bit-windows-8.1-so-that-you-can-install-unsigned-drivers/

     

    You can use the same method (Shift or Fn+Shift) to get to Windows Safe Mode remove/install drivers.

  • by npavlo,

    npavlo npavlo Aug 19, 2015 7:10 AM in response to Wells190
    Level 1 (5 points)
    Aug 19, 2015 7:10 AM in response to Wells190

    I have the same problems.

     

    I have a macbook pro mid-2012 with Nvida graphics option. 

     

    On mine, I wasn't able to download bootcamp 6 as I don't even have OSX on my machine at all, so I had to use an older version of bootcamp driver support initially.  I was hoping the most drivers would work, at least for network cards so I could update them to the latest versions via windows update. 

     

    The bootcamp driver support would crash the video upon installing the Nvida drivers as this was the first or second thing it does.  I was running into the screen blacking out issue you had mentioned.  Booting into safe mode (SHIFT+F8 worked for me) yielded no results in repairing.  I ended up having to re-install windows several times.  I created restore points before making any major driver change and that has been working to go back after I crash something.

     

    I hooked up the computer via hardwire to the internet, and windows update seemed to update my Nvidia graphics card properly so my started working for the most part. 

     

    To install the rest of the software (mainly the bootcamp assistant software, since it won't let you install as "stand alone"....), I had to manipulate the bootcamp installaton source folder.  I had to remove any program the computer was hanging up on/rebooting/locking up. 

    I removed the intel graphics card files, the Nvidia files, mainly. 

    This allowed me to fully install the bootcamp assistant software.  Upon running apple software update, it was then finally updated to bootcamp 6!  That really didn't fix anything though. 

     

    After all of that, I still have no audio.  I believe the audio is related to the intel graphics somehow.  It seems whenever I try to update that driver (which is disabled?) it looks like it is trying to install something audio related.  The computer just starts bootlooping after this though no matter what I do.  I even downloaded the driver update software directly from Intel and tried. 

     

    I figured I could at least use the computer without audio, but then I found out whenever the screen blanks/sleep mode, upon waking the computer I get the zig zag too and the computer has to be force restarted!

     

    I can't believe how bad the driver support is for Windows on this machine.  I had to jump through similar hoops of fire for Windows 8.1 as well regarding video driver installation.  It has always been a struggle trying to run Windows on this Mac, I will never do it again. 

     

    If anybody on here has a work around to make this work, please let me know.  I have spent about 10 hours so far trying to make this computer work with Windows 10 now. 

  • by npavlo,

    npavlo npavlo Aug 19, 2015 8:17 AM in response to npavlo
    Level 1 (5 points)
    Aug 19, 2015 8:17 AM in response to npavlo

    Fixed ziz zag!

     

    I forced automatic update of the Nvida driver.  It found a new one that is from 7/22/15.

     

    This fixed my sleep issues with zig zag!

     

    I still have no audio though.

  • by Wells190,

    Wells190 Wells190 Aug 19, 2015 10:21 AM in response to npavlo
    Level 1 (4 points)
    Notebooks
    Aug 19, 2015 10:21 AM in response to npavlo

    That's good to know! Did you do this in Safe Mode? And how exactly did you do it?

  • by npavlo,

    npavlo npavlo Aug 19, 2015 1:06 PM in response to Wells190
    Level 1 (5 points)
    Aug 19, 2015 1:06 PM in response to Wells190

    Hi,

     

    I just went into the device manager, clicked the video adapter, and selected updated driver.  Search, and it found an update. 

     

    I still have no audio.  Been trying various workarounds, but it doesn't seem to be related like I thought it was. 

  • by Wells190,

    Wells190 Wells190 Aug 19, 2015 4:05 PM in response to npavlo
    Level 1 (4 points)
    Notebooks
    Aug 19, 2015 4:05 PM in response to npavlo

    It got to the point for me that I couldn't even get as far as my desktop, so I've just deleted the partition and installed Windows 10 again. After I'd installed the support software, a notification popped up saying that a Nvidia update was available. It took me to the Nvidia website for me to download the Windows 10 driver, it hadn't done all of this first time around.

     

    Only problem is now is that when trying to install the update, it's interrupted with a message saying that it couldn't continue because the Found New Hardware Wizard is open. As far as I can see, it's not open. Does anyone know how I can find Found New Hardware Wizard? I've tried searching for it in the Start Menu but couldn't find it.

     

    But if I can manage to install the Nvidia update, i'm sure that would fix my problem. Like you npavlo, I'm also having audio problems.

  • by Wells190,

    Wells190 Wells190 Aug 20, 2015 11:50 AM in response to Wells190
    Level 1 (4 points)
    Notebooks
    Aug 20, 2015 11:50 AM in response to Wells190

    I've just found out that I don't have Bootcamp 6, it's Version 5.1.4. Does this matter? I thought you needed Bootcamp 6 to use Windows 10 successfully.

     

    I managed to install the Nvidia update for Windows 10, but it still keeps crashing after a few mins of starting up. 

  • by npavlo,

    npavlo npavlo Aug 20, 2015 12:31 PM in response to Wells190
    Level 1 (5 points)
    Aug 20, 2015 12:31 PM in response to Wells190

    I had the same problem.  I had to start my install with 5.1 something because I don't have working version of OSX on my machine at all.  They want you to create a bootable USB from Yosemite/Bootcamp6.

     

    I feel like Windows update should find all the drivers though (or run compatibility mode).  After getting bootcamp to fully installed on my computer, I ran the apple software update application and it actually updated my Windows bootcamp to 6 anyways.  That didn't fix anything though.

     

    It seems my graphics is running in 16 bit mode (shading is off).  It is still real half *** and a huge disappointment.  I have a 8 page blog I am writing on how these machines cannot be used for Windows functions.  It has NEVER worked right with ANY version of Windows.  I would have never bought this hardware if I wasn't continuously reassured Windows would function normally. 

     

    Mine was crashing after a few min as well.  I think what windows update is doing is trying to update your intel graphics card. 

    Try to find it in device manager right after it starts up and disable it.  Maybe that will fix your problem.  That is how I have been limping mine along.

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