empty notification curtain and call log

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empty notification curtain and call log

I have been with this problem for quite a while now. when some notification comes while the phone is on standby it shows the notification on the lock screen, but the calls I missed are not listed there. and when I unlock my phone while opening a notification all the other notifs just vanish. I cant find them in the notification curtain and even if a notification comes while I am using the phone I cant view them later in the curtain. And about the call logs, I cant see my call logs in there as there is no data in that field.. its just empty. no recent calls, no missed calls, nothing. please help !!!

iPhone 4S, iOS 8.4.1, null

Posted on Aug 19, 2015 12:26 AM

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Answer 1

sterling r

Community Specialist

Aug 20, 2015 1:05 PM in response to rustymane

Hey there rusty mane,

It sounds like your Notification Center and call history are empty. What you describe seems like a software issue to me so I would start by quitting the Settings and Music apps:

Force an app to close in iOS

1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.

When you have done that restart the device and test the issue again:

iOS: Turning off and on (restarting) and resetting

If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.

How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.

Thank you for using Apple Support Communities.

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Answer 2

rustymane Author

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Aug 20, 2015 10:27 PM in response to sterling r

I tried to restore my phone but iTunes is giving me an error code of 3014

to tell the truth i actually jailbroke my phone and after like 2 weeks i wanted to go back to my original IOS 8.4

so i restored my phone to the later version. since then this problem persists maybe you can help me out, with this info.

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Answer 3

sterling r

Community Specialist

Aug 23, 2015 10:20 AM in response to rustymane

Thanks for the update! To help you get that error 3014 resolved, there is an article about that very error found here:

If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

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Answer 4

rustymane Author

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Aug 24, 2015 9:22 PM in response to sterling r

yes. I did the change in the host file .. created a new one and planted in to the location of the old host file and tried to restore my phone again,. it is still showing that error⚠

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Answer 5

rustymane Author

Level 1

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Aug 24, 2015 10:49 PM in response to rustymane

ok now I have the phone restored, but still the problem(topic) persists..

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Answer 6

sterling r

Community Specialist

Aug 25, 2015 6:49 AM in response to rustymane

Alright, progress! Usually when you restore a device as new and do not from a backup that will eliminate software issues from the equation and isolate the problem to hardware. So if you restored from a backup restore it as new instead and test the Notification Center.

How to erase your iOS device and then set it up as a new device or restore it from backups

If you did restore as new I am not yet convinced the issue is to do with hardware, and would recommend restoring as new from another computer, then testing the issue.

If it persists there, then I would have to recommend service for your phone:

iPhone Repair and Service

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