All pictures and contacts delated

Hello, I need your help. When I connected my phone to iTunes, it reset ! So all my pictures and contacts have been delated ! All my apps still there but nothing else. But I need to get them back ! How do I recover it ? Please help, all my pictures were important to me..

iPhone 5s

Posted on Aug 21, 2015 9:08 AM

Reply
24 replies

Aug 21, 2015 11:22 AM in response to Csound1

iTunes backups

From your Mac or PC, you can make a backup of your device in iTunes. Syncing your device with your computer isn't the same as making a backup.

An iTunes backup includes nearly all of your device's data and settings. An iTunes backup doesn't include:

  • Content from the iTunes and App Stores, or PDFs downloaded directly to iBooks (You can back up this content using Transfer Purchases in iTunes.)
  • Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
  • Photos already stored in the cloud, like My Photo Stream, and iCloud Photo Library
  • Touch ID settings
  • Apple Pay information and settings
  • Health and Keychain data (To back up Health and Keychain data, you'll need to use Encrypted Backup in iTunes.)

Learn how to make backups in iTunes, how to find them on your Mac or PC, and how to delete backups you no longer need.

I could be wrong, but this indicates to me that camera roll photos - those taken with the device - are still contained in the backup.

Aug 21, 2015 11:27 AM in response to Demo

Yes it does (Camera Roll) but we have no clue where they were, the OP has omitted that information, but he has said that he uses iTunes for 'resetting' I have no clue what he actually did but there is a chance that an iTunes backup contains the Camera Roll, but it's cloudy 🙂


A 5S should be on IOS8 by now, and the Photo Library may be on, but that is even cloudier,

Aug 21, 2015 11:37 AM in response to Csound1

Csound1 wrote:


Then you do have a Camera Roll, not so if you use the iCloud Photo Library, details that are lacking from the OP's post.

So you admit Camera Roll photos are part of the backup, eh?

User uploaded file

When you said, "Photos are not part of an iCloud or iTunes backup, so that idea won't work", I was assuming by "Photos" you mean all photos--Camera roll, My Photo Stream, iCloud Photo library. But what you really meant was My Photo Stream and iCloud Photo Library. So that statement is incorrect.


Could've saved us both a lot of trouble 😉


Have a great weekend.

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All pictures and contacts delated

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