Microsoft Word 2016 "Glitching"

UPDATE: Mistakenly posted this issue in the wrong community. Please disregard. Administrator(s), please delete or move to correct community. Thank you!

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Hi Everyone!

I recently upgraded to the new Office Suite for Mac (2016 version) and now my Microsoft Word is pretty useless. I can start a new document and type, but once I try to adjust the settings (e.g., font, text size, add bullets/numbering, etc.) it just goes crazy. The first time it happened, my screen went half black and half pixalized. The second time, well I really don't know how to describe it so please see the attached photo. I've uninstalled the Office Suite, restarted my computer and reinstalled Office, but nothing I do seems to help. I really don't know what to do at this point, so I would very much appreciate any help you guys can offer.

Thanks in advance!


P.S., I used some of the other Office 2016 apps to see if the same glitch occurs, but it doesn't. The major glitch is ONLY happening in Word. The other apps do have a little lag, but they fix themselves fairly quickly and I can resume editing without the apps going crazy/freezing/glitching.

User uploaded file

User uploaded file

MacBook Pro, iOS 8.4.1, Matte Screen Display

Posted on Aug 23, 2015 4:16 AM

Reply
1 reply

Aug 24, 2015 9:45 AM in response to mri137

Hey there mir137,


It sounds like your MS Word program is having a graphical issue. You could troubleshoot the Mac side of the equation by troubleshooting PRAM and SMC to see if they are causing the problem here:


Reset the system

You can reset the Mac's parameter RAM and SMC

Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support


But if the issue persists then you may need to look to Microsoft support for additional assistance.


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Microsoft Word 2016 "Glitching"

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