iPod touch 4G forgotten passcode and more
When I turned it on I couldn't remember the passcode and when I plugged it into iTunes nothing showed up. What do I do?
iPod touch, 4th generation
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4 replies
Okay, so I don't use iCloud and I can't sync or connect with iTunes so I went with recovery mode. I got through steps one and two fine. I connected my iPod to my computer and I opened up iTunes. I forced restart when it was connected until the recovery mode screen appeared. It's now stuck on this screen and my iTunes on my computer is not even acknowledging that anything has been plugged in. There is no 'Restore or Update' pop up option....
What should I do now?
Try DFU mode and then restore via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
None of this worked. I guess that means that there's something wrong with the device? I remember I'd put it away 4 years ago because no chargers were connecting with it properly and it just ran out of battery and sat like that. I found it a few days ago and thought I might try my luck and plugged it in to one of my new chargers. To my surprise it started charging and it turned on. But I couldn't remember the passcode. And it isn't being recognised in iTunes. And all of these suggestions are not working. So I suppose that means that the device is at fault. I may also be doing something wrong- there were many steps to these suggestions. I will endeavour to find an Apple Store and take the device in. Hopefully it's an easy fix.
Thanks for all of the suggestions!
iPod touch 4G forgotten passcode and more