Apple Event: May 7th at 7 am PT
When i was using my iphone 4, it froze and then turned black. The screen started flashing purple and then faded into black but not completely off. It won't respond to either the home or lock button and a charger had so effect on it. How do I turn it back on in order to resent it?
iPhone 4, iOS 7.1.2
Hello asgabjhd,
After reviewing your post, it sounds like the iPhone is not responding and has a purple screen. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day
Hello asgabjhd,
After reviewing your post, it sounds like the iPhone is not responding and has a purple screen. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day
Flashing purple screen and frozen iPhone 4
