cannot remember password for iPad restore from back up
I am trying to restore my iPad from a back up via iTunes. I tunes is asking for a password. None of my passwords are accepted .
What can I do ?
iPad (3rd gen) Wi-Fi + Cellular, iOS 8.4.1
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Plummo,
I understand that you are having issues accessing you iTunes backup that is encrypted. It know that it can be frustrating if you can't access the data to it, but let's see if we can get into it.
Take a look at the article below that gives some information about encrypted backups in iTunes. The one thing to remember is that if you do not know the password, you can't get into it. Try your best with using any password that you have used in the past for any type of email accounts, computer passwords or even just leaving the password field blank.
About encrypted backups in iTunes
https://support.apple.com/en-us/HT203790
I hope you get into your back up and have a good day. Take care.