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iTunes starts with the Welcome screen every time

I have iTunes on a Dell PC running W7. The PC is up to date and runs normally. iTunes had been running without difficulties however yesterday when I started it, a new Welcome screen was presented like it was a brand new installation and this persisted after several restarts. I then removed it through the Control Panel per Apple's instructions below following each step as listed and then rebooted the PC and reinstalled a fresh copy. This had no effect as the Welcome screen continues to reappear no matter how many times I open it and close it. With each reopening I have to agree to the EULA, reconfigure the Settings, and sign back in. None of the settings are remembered. To insure that I did not get hold of corrupted setup, I did it again through a different browser with the same results. Any suggestions about what could be causing this?


Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

Posted on Aug 26, 2015 11:09 PM

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Posted on Aug 27, 2015 8:50 AM

See my reply to your other post.


tt2

7 replies

iTunes starts with the Welcome screen every time

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