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My iphone doesn't recognize the original plug

Hi I bought a generic plug and after that Doesn't recognize the original plug.

iPhone 5s, iOS 8.4.1

Posted on Aug 29, 2015 10:07 PM

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Posted on Aug 29, 2015 10:13 PM

Please describe what you mean by "plug". Wall adapter? USB cable? A generic cable could cause damage to the lightning connector on the iPhone, especially the less expensive ones, if they are larger than Apple specs. In any case, try restarting your phone and see if the original will work. Hold power and home key together until you see the Apple logo (about 10 seconds)

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Question marked as Best reply

Aug 29, 2015 10:13 PM in response to mailennnn

Please describe what you mean by "plug". Wall adapter? USB cable? A generic cable could cause damage to the lightning connector on the iPhone, especially the less expensive ones, if they are larger than Apple specs. In any case, try restarting your phone and see if the original will work. Hold power and home key together until you see the Apple logo (about 10 seconds)

My iphone doesn't recognize the original plug

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