iPod Classic won't work with iTunes 12

My classic iPod 30 GB has stopped syncing since upgrading my iTunes to version 12.

Worked fine before with iTunes 11, but now I have 'error 50', 'unknown error', read write issues, sometimes not appearing in iTunes and the desktop, iTunes crashes, iTunes freezes.

Also when it does sync I get 1 song copied and then iTunes hangs - and a force quit won't work and have to resort to restarting the Mac. Should also point out that this is the same bevaviour on two different Macs.

Is there any way I can downgrade my itunes to the version 11 - I'd like to use my iPod again.

MacBook Pro

Posted on Aug 31, 2015 10:01 AM

27 replies

Sep 4, 2015 11:16 AM in response to elcpu

Works with friends Mac running 10.9... must be software... wouldn't be surprised if Apple no longer support the iPod Classic anymore... bit like the iPhone 4 paper weight I have x

elcpu

Level 7

31,586 points

Sep 4, 2015 11:26 AM in response to davidfromswindon

davidfromswindon wrote:

Works with friends Mac running 10.9... must be software... wouldn't be surprised if Apple no longer support the iPod Classic anymore... bit like the iPhone 4 paper weight I have x

BIg clue that it works on 10.9. The iPhone 4 is still supported, don't see why yours would not work, but going back to the pod, check this article out.... Good luck.

http://osxdaily.com/2013/06/30/itunes-not-syncing-iphone-ipad-ipod-fix/

Sep 8, 2015 3:03 PM in response to elcpu

Thanks for the link ref. Tried most of them and no joy.

I'm resigned to waving goodbye to the iPod classic with OSX 10.5.5 and iTunes 12.2.2.25

Looked through the community here I can see lots of other peeps with the same issues as me, so it must be software related issue that Apple aren't in any rush to fix. x

turingtest2

Level 10

278,263 points

Sep 9, 2015 5:45 AM in response to davidfromswindon

Take a look at Corrupt iPod classic just to rule out hardware issues.

tt2

elcpu

Level 7

31,586 points

Sep 9, 2015 6:07 AM in response to turingtest2

Good morning tt, or good afternoon to you! When I click on your link above using Chrome on a MBP I get redirected to this same thread, not the article in reference. Don't know if this is an issue on my end or with the link (it has happened before with some of your other links). The same occurs if I right click with two fingers and try opening the link on another window. Do you see this behaviour also? Any ideas why I am getting this?

Cheers,

Carlos

turingtest2

Level 10

278,263 points

Sep 9, 2015 6:22 AM in response to turingtest2

Bah! Jive (the forum software) likes to play tricks. I'm really not sure why it happens, but perhaps it is something to do with editing the link title, or switching into the advanced editor. All I know is that nearly every time I double-check the link goes where it is supposed to. It's only when I forget to check that it sometimes goes wrong. 😠

That link should be Re: Corrupt iPod classic.

Thanks for letting me know. 🙂

tt2

elcpu

Level 7

31,586 points

Sep 9, 2015 7:45 AM in response to turingtest2

Got it, thanks.... The link above works great now and I found the info there quite valuable - I have bookmarked it. 🙂

elcpu

Level 7

31,586 points

Sep 13, 2015 5:37 AM in response to turingtest2

Good afternoon, tt2. Another request from me but with your experience you are the person that comes to mind on an issue like this. If time permits, would you review the thread below. Is there a way of bringing older versions of Apps back by restoring from an older back up? The thread should explain the details... Thanks for your help. Carlos

Re: Re: What to do when even Restore of Backup fails to install old versions of apps

turingtest2

Level 10

278,263 points

Sep 13, 2015 8:51 AM in response to elcpu

On it. 🙂

tt2

elcpu

Level 7

31,586 points

Sep 13, 2015 9:36 AM in response to turingtest2

What can I say...

Thank You !!!

turingtest2

Level 10

278,263 points

Sep 13, 2015 9:49 AM in response to elcpu

You're welcome. 🙂

tt2

turingtest2

Level 10

278,263 points

Oct 16, 2017 6:11 PM in response to macjohn65

See Corrupt iPod Classic. What are the HDD stats? Unresponsive usually indicates a problem reading data. My classic works with iTunes 12.7.

tt2

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iPod Classic won't work with iTunes 12