Moved from the country

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Level 1

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Moved from the country

I moved from the US to Argentina. And I changed my payment information to an Argentinian credit card but now it says it doesn't match my billing info. If I update my billing info, the country will change and I will loose al the credit I had in the previous account ($100). What can I do not to loose this amount?

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Posted on Aug 31, 2015 11:07 AM

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Answer 1

KiltedTim

Level 10

196,173 points

Aug 31, 2015 11:09 AM in response to agustina205

Move back to the US.

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Answer 2

Aug 31, 2015 5:35 PM in response to agustina205

If you still have store credit on your account, it will not allow you to change countries.

You can only use a form of payment from the country your account is in. You can spend the store credit, and then change your country to Argentina, but I suggest you backup your content before doing so.

How to back up your content here -

https://support.apple.com/en-ca/HT201625

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