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How can I add apps to the Open-In menu of the iOS native mail client?

I use the native iOS mail client to access my company email. Everything was working fine -- I was able to open Office docs in the iOS mail client and was able to use the iOS versions of ppt, word, excel and the office mobile app.


However, once I installed the Outlook mail client for iOS, i noticed that i was no longer able to identify ppt, word, excel files or choose to open them with iOS native versions of each of those files even though I have the apps on the iPhone.


I deleted the Outlook client, and reset the phone, but I still don't see ppt, word, excel in the Open-In menu of the native iOS mail client.


How do I get back to where I was before I downloaded the Outlook mail client for iOS?


Really bummed out at the loss of functionality.


Thanks in advance for your help!

iPhone 6 Plus, iOS 8.4.1

Posted on Sep 1, 2015 4:19 PM

Reply
1 reply

Sep 1, 2015 4:28 PM in response to dgrao10

Try as needed:

1. Settings > General > Reset > Reset All Settings

2. Restore a backup made before installing the Outlook client.

3. If you don't have a pre-Outlook backup, restore to factory settings without restoring a current backup.


Restore your device from an iCloud or iTunes backup - Apple Support

Use iTunes to restore your iOS device to factory settings

How can I add apps to the Open-In menu of the iOS native mail client?

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