When answering or making calls on my iPhone 5, my ear seems to press more numbers.also when answering a call I can hide the number pad, but then my ear presses other buttons like mute. In other words the screen seems to be still sensitive when making

Question

WWhy does my iPhone 5 screen seem to be still sensitive to touch when making or receiving calls?

which means I loose calls when I put it to my ear.

iPhone 5c, iOS 8.4.1

Posted on Sep 3, 2015 8:23 AM

Reply

Answer 1

Best reply

Level 10

195,651 points

If you have a case and/or screen protector installed on the phone, remove it. Some of them can interfere with the proximity sensor.

Reply

Answer 2

Thanks. I will try this, as its seems feasible.

Reply