My iPhone 5S stopped backing up to iCloud 7 weeks ago and I continue to get a message saying iCloud is unavailable at this time. I pay monthly for plenty of extra storage, but I can't even access it to see if I need more. I can't photo share either.

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My iPhone 5S stopped backing up to iCloud 7 weeks ago and I continue to get a message saying iCloud is unavailable at this time. I pay monthly for plenty of extra storage, but I can't even access it to see if I need more. I can't photo share either.

My iPhone 5S stopped backing up to iCloud 7 weeks ago and I continue to get a message saying iCloud is unavailable at this time. I pay monthly for plenty of extra storage, but I can't even access it to see if I need more. I can't photo share any longer either. I have tried things I've read. I've powered off my phone, powered back on, tried to reset my network settings, but it says I can't. HELP

Posted on Sep 3, 2015 3:42 PM

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Answer 1

Demo

Level 10

166,500 points

Sep 3, 2015 4:21 PM in response to Kitelady

Did you try power cycling your router? Unplug it for about 30 seconds and then plug it back in again.

Explain in what you mean when you say this....

Kitelady wrote:

tried to reset my network settings, but it says I can't. HELP

What says you can't? Explain that please.

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