Airwatch agent App and the watch

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Level 1

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Airwatch agent App and the watch

As I use my phone for work, I have Airwatch Agent installed on my phone. I wonder whether this interferes with the watch. The battery of my watch only lasts a few hours, and my phone gets really warm. Could this be caused by the Airwatch Agent? Does anyone have experience with the combination of the Airwatch App and the watch?

Apple Watch, iOS 8.4.1

Posted on Sep 4, 2015 5:33 AM

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Answer 1

Jonathan UK

Level 10

163,907 points

Sep 4, 2015 5:47 AM in response to SietskeBB

See, for example, this thread regarding AirWatch: Terrible battery life and/or frequent crashing

Are you using a Microsoft Exchange Calendar?

If so, let me know and I will suggest some potential solutions to battery life problems that others have experienced (seemingly associated with Calendar invites).

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Answer 2

SietskeBB Author

Level 1

5 points

Sep 6, 2015 12:55 AM in response to Jonathan UK

Thanks Jonathan, I indeed use an Exchange calendar from work. I followed the steps from OdM, but didn't put Airwatch back yet. Yesterday my battery lasted a full day, so the problem is indeed caused by Airwatch/exchange. Please share your ideas.

Regards

SietskeBB

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Answer 3

Jonathan UK

Level 10

163,907 points

Sep 6, 2015 1:58 AM in response to SietskeBB

As you are using Exchange Calendars, try some or all of these (which were discovered by and worked for others):

Archive your Exchange Calendar for all items before today.
Remove / delete all old inbox messages about calendar invites (accept and decline notifications).
Create a rule in your Outlook Mail account that moves all future accept and decline replies - immediately upon receipt - into a separate mail folder that does not sync with your iPhone and Apple Watch.

This potential solution has also been tried, but not yet reported back on:

Remove the Exchange Calendar from your iPhone, check it for problems (and resolve them), then replace it:

The Calendar Checking Tool for Outlook (CalCheck) can check your Microsoft Outlook Calendar and items for problems / potential problems.
Information: https://support.microsoft.com/en-us/kb/2678030
Download: http://www.microsoft.com/en-us/download/details.aspx?id=28786

After making changes:

On your iPhone, in the Apple Watch app, go to: My Watch > General > Reset > Reset Sync Data (process runs in the background - allow a minute or so).
Restart both your iPhone and Apple Watch:
Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.

For a more thorough reset and refresh, you could also unpair and re-pair your Apple Watch. Do this via the Apple Watch app on your iPhone, which takes backups of your watch automatically including a fresh one when you unpair via the app:

Use the Apple Watch app on your iPhone and choose to Restore from backup when setting up again (this will retain most data and settings).
Unpair: Unpair your Apple Watch and iPhone - Apple Support
Set up: Set up your Apple Watch - Apple Support

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