General iWork app shut down question

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Level 1

18 points

General iWork app shut down question

When I close a file in one of the apps, the app itself then closes after a few seconds. To use it again, I need to re-launch the app. Other apps seem to stay active until manually closed, wondering why this is and is there a way to change it?

iMac, OS X Yosemite (10.10.1)

Posted on Sep 4, 2015 9:58 AM

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Answer 1

D.Cohen

Level 6

8,588 points

Sep 4, 2015 10:05 AM in response to Vic Brown

Hi! Try to restart and if this doesn't help - to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

Hope this helps!

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