reset login password
How to reset login password when User/Groups is locked and will not allow apple id to be used
MacBook, OS X Mavericks (10.9.5)
Apple Event: May 7th at 7 am PT
How to reset login password when User/Groups is locked and will not allow apple id to be used
MacBook, OS X Mavericks (10.9.5)
Restart the MacBook and hold the Command and R keys. When it has restarted on the recovery partition, from the Utilities drop down menu choose Terminal. After Terminal opens, type EXACTLY:
resetpassword
and press Enter. After the Reset Password window opens, select the internal drive, then the user, and enter a new password, twice. Save and accept the next dialog window that opens.
Lower right of the Reset Password window, accept resetting the user home folder permissions.
Upper left of the menu bar, click the apple, then Restart.
Restart the MacBook and hold the Command and R keys. When it has restarted on the recovery partition, from the Utilities drop down menu choose Terminal. After Terminal opens, type EXACTLY:
resetpassword
and press Enter. After the Reset Password window opens, select the internal drive, then the user, and enter a new password, twice. Save and accept the next dialog window that opens.
Lower right of the Reset Password window, accept resetting the user home folder permissions.
Upper left of the menu bar, click the apple, then Restart.
Thank you, thank you. But now my Safari says it has no key chain to save to. I hit the reset option and then a screen asking for password appeared. It accepted the password and presented a screen saying Safari wants the password for local keychain access. When I entered my new login password it was rejected. From the Safari menu I selected the Reset Safari option and then tried again. But still the same sequence of events? Any suggestions?
Caroline
That is a strange one, Caroline.
Look at Applications > Utilities > Keychain Access and see that the login is unlocked, and that Safari has items listed in the Passwords section. If not, Safari does not seem to know to go there.
If you go to Safari on the menu bar, with Safari open, Preferences, Passwords, is there anything listed in there?
When you finished resetting the password using the Reset Password utility, did you click Reset at the lower right of that window to Reset Home Folder Permissions and ACLs?
Also, when Safari asks for the password for local keychain access, is that all it says or does it ask for the admn user ID and password? Try giving it the admin user password since that is what is used to unlock Keychain.
Ralph,
I did check the Keychain Access menu. The page is locked and the local
items page is blank.
When I try to unlock the local items, a window pops up saying, "Keychain
access wants to use the "local items" keychain. Please enter the keychain
password. Then entering the new login password the password is not
accepted.
There is no request for anything else. I have no Admin password. The login
password is the only one I know about.
Yes, I did click the Reset in the lower right of the screen to have "Folder
Permissions and ACLs" reset. After I restarted the laptop, a screen came up
asking me if I wanted to create a new keychain or reuse the old one. I
think I made a bad choice thinking the new password would need a new
keychain. Maybe this is what caused all this.
Now I am getting regular pop ups saying "A keychain cannot be found to
store Safari." Click either cancel of reset to defaults. If I click reset
to defaults, I am asked for the keychain password which is then rejected as
I am using the login password. I can cancel the operation and use Safari,
but these pop ups are frequent.
Thanks for your help.
Caroline
On Fri, Sep 4, 2015 at 12:08 PM, Apple Support Communities Updates <
PS One more question I forgot to answer, no, there are no passwords in the
Safari menu passwords icon. It is blank,
On Fri, Sep 4, 2015 at 2:40 PM, Caroline Williams <2clwilliams@gmail.com>
reset login password