i am not able to contact itunes

Hi Akkimalik,

Welcome to the Apple Support Communities!

From your question, it sounds like you are not able to access the iTunes Store on either your iOS device or in iTunes on your computer. If this is the case, please follow the steps located in the attached article to troubleshoot the issue.

If you can’t connect to the iTunes Store - Apple Support

Best regards

In what way did you try to contact them?