My watch won't send or receive text messages

HI everything on my watch works fine except for sending or receiving text messages any help please

iPad, iOS 6.1.4

Posted on Sep 6, 2015 12:55 PM

Reply
11 replies

Sep 6, 2015 2:02 PM in response to Neil72

Hi Neil


On your iPhone, in Settings > Messages:


- Check that Send as SMS is enabled - also try toggling it off, pausing for a few moments, then toggling it back on;

- Tap on Send & Receive - under Start New Conversations From, choose your phone number;

- Go back one screen to Messages: toggle iMessage off, wait for a few moments, then toggle back on.


Restart both your iPhone and your Apple Watch and then re-test:


- To restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.

Sep 6, 2015 2:03 PM in response to Neil72

Neil72 wrote:


it never tells me when I receive an SMS message either


Have you taken into account that Notifications behave differently depending on how your watch is configured?


When you have Wrist Detection enabled (on your iPhone in the Apple Watch app: My Watch > General > Wrist Detection):


  • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your Apple Watch.
  • If your iPhone is locked or asleep and your Apple Watch is unlocked and on your wrist, you will receive notifications on your Apple Watch.

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My watch won't send or receive text messages

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