Adding music from Apple Music to iTunes

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Adding music from Apple Music to iTunes

I have problems adding music from Apple Music to My Music in iTunes. I click "Add to My Music", then the dialogue box "Add this machine to Apple Music" appears. I click "Use iCloud Music Library", and iTunes waits for Apple to deliver the Library. After some minutes it times out, and a dialogue box appears, saying: "Genius results cannot be updated now. Unknown error (-3231). Try again later." (all dialogue is translated from Norwegian, so they may not be 100% correct.)

I run iTunes latest version, 12.2.2.25.

I have enabled iCloud Music Library.

I have 67.333 songs in My Library, so I am unable to enable iTunes Match (limit 25.000 songs)

Posted on Sep 9, 2015 9:01 AM

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Answer 1

eholtar Author

Level 1

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Sep 9, 2015 10:28 AM in response to eholtar

Extract from the Log List after the last attempt:

09.09.15 13.08.14,747 iTunes[811]: Entered:_AMMuxedDeviceDisconnected, mux-device:569

09.09.15 13.08.14,748 iTunes[811]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:569

09.09.15 13.08.14,748 iTunes[811]: tid:59a17 - Mux ID not found in mapping dictionary

09.09.15 13.08.14,748 iTunes[811]: tid:59a17 - Can't handle disconnect with invalid ecid

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Answer 2

Sep 9, 2015 10:39 AM in response to eholtar

HI,

There is also a limit of 25,000 tracks for Apple music. This will be the source of your problem. There are plans to increase the limit to 100,000 when iOS 9 and El capitan are released later this year.

Jim

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