iTunes Store not loading!
So the past two days my iTunes Store won't work on my iPhone. I'll click on it and nothing will load sometimes there'll be a message saying cannot connect to iTunes store.
iPhone 6 Plus, iOS 8.4.1
Apple Event: May 7th at 7 am PT
So the past two days my iTunes Store won't work on my iPhone. I'll click on it and nothing will load sometimes there'll be a message saying cannot connect to iTunes store.
iPhone 6 Plus, iOS 8.4.1
Howdy FernandoAngon,
I understand that your iPhone is unable to connect to the iTunes Store. Fortunately we've an article that details a number of steps which can help restore your iPhone's ability to connect to the iTunes Store.
If you can’t connect to the iTunes Store - Apple Support
Sincerely
Those trouble-shooting steps are the equivalent to 'is it plugged in?' yes, I can open a browser and connect to other sites.
Could it be that the app store is down or having issues? I am having this same problem. I tried logging out on my ipad and when I try to sign in again I get a pop-up mesasge: Cannot connect to iTunes Store. Same with the iphone.
thanks
Chris
Mine is working fine on a sub-par school connection using iPhone 6. Whenever I have issues with connections or location services, I do a forced reset and it fixes the issue. This is probably just a bad connection between your internet and Apple.
Hold the power and home buttons at the same time until the phone turns off (about 8-10 seconds). Then turn it back on and see what happens
Seems really simple but this method clears caches and internet settings that don't get refreshed by simply turning the phone off.
thanks, but I already did that on the ipad. Note that the iphone doesn't work either, so I do not think it is specific to a particular device. Must be just me! I will wait and see if it fixes itself at some point. I am not desperate to connect.
I'm having the same issue on my personal and work phones. If I use a different Apple ID, they connect without a problem. The iTunes store has to be having an issue, otherwise it doesn't make much sense.
hhonestly my phone did it for awhile and then it fixed itself.
It's really frustrating and a pain.
No one was able to help me either and like you said the troubleshooting is ****.
But hopefully your iPad works soon!
Could be a verification issue with the Apple ID. You can always contact iTunes support for free via chat, and have them make sure there are no issues with your account.
Can't access the store again this morning. The systemstatus link is showing the problem now but an hour ago all systems were green.
I hope this doesn't last long and Apple figures out how to stop it from happening again any time soon. 😟
I am having a similar issue.
I have an iPhone 6. Since the latest update I cannot connect to the App Store unless I am using WiFi. If I am on the cellular network i receive a Cannot Connect to the App Store error message, or simply a blank screen. I can see my updates, but that is it. I checked and I still still connect to the internet using my browser. Once I connect back to WiFi then the App store works fine. Very frustrating
Any thoughts?
iTunes Store not loading!