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iTunes Store not loading!

So the past two days my iTunes Store won't work on my iPhone. I'll click on it and nothing will load sometimes there'll be a message saying cannot connect to iTunes store.

iPhone 6 Plus, iOS 8.4.1

Posted on Sep 14, 2015 10:28 PM

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10 replies

Oct 13, 2015 10:10 AM in response to CarlAVII

Those trouble-shooting steps are the equivalent to 'is it plugged in?' yes, I can open a browser and connect to other sites.

Could it be that the app store is down or having issues? I am having this same problem. I tried logging out on my ipad and when I try to sign in again I get a pop-up mesasge: Cannot connect to iTunes Store. Same with the iphone.

thanks

Chris

Oct 13, 2015 10:18 AM in response to Chris Reck

Mine is working fine on a sub-par school connection using iPhone 6. Whenever I have issues with connections or location services, I do a forced reset and it fixes the issue. This is probably just a bad connection between your internet and Apple.


Hold the power and home buttons at the same time until the phone turns off (about 8-10 seconds). Then turn it back on and see what happens


Seems really simple but this method clears caches and internet settings that don't get refreshed by simply turning the phone off.

Oct 25, 2015 6:20 PM in response to oldguy69

I am having a similar issue.


I have an iPhone 6. Since the latest update I cannot connect to the App Store unless I am using WiFi. If I am on the cellular network i receive a Cannot Connect to the App Store error message, or simply a blank screen. I can see my updates, but that is it. I checked and I still still connect to the internet using my browser. Once I connect back to WiFi then the App store works fine. Very frustrating


Any thoughts?

iTunes Store not loading!

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