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Transfer Purchases no longer working

I've had this issue, since updating to iOS 9 GM-candidate, and the last version of iTunes, and it persists now to iOS 9.0 and iTunes 12.3.0.44 (today's updates).


Clicking 'File->Devices->Transfer purchases (etc...)' does nothing.


Is anyone else experiencing this?


I'm trying to back up a couple apps to my iMac, as they have been taken off the iTunes store, and I would like to keep a backup.

Posted on Sep 16, 2015 12:12 PM

Reply
182 replies

Sep 18, 2015 11:34 AM in response to Beatnick

The issue I am having is I rebuild my phones as new for each major release. I delete all the apps on the Mac, then transfer my purchases which only puts the currently installed applications into iTunes.


Then I restore as new and allow iTunes to install ALL the apps from the Mac. Then all I need to do is re-order and setup. If they don't get this fixed soon I will need to remove all the apps from iTunes then re-download them all one at a time... I have over 100 apps, NOT FUN!

Sep 18, 2015 11:52 PM in response to Gordon Hodgson

I'm also experiencing this issue.


I have 1500 apps in my library... I wanted to delete them all and just re-transfer the 400 I have on my phone, but no luck. I guess I'm stuck with all of them until Apple fixes this. It makes the "apps" page in the sync dialog almost unusable.


Even if they just gave the option to re-download the apps from the iTunes store (only the ones you are using), rather than downloading everything, it would be OK... similar to what happens when you do an iCloud restore.

Sep 19, 2015 12:34 AM in response to rgev1973

ios 8.4 and iTunes 12.1 worked perfectly. Even itunes 12.2 worked.

With iOS 9 Beta, iOS 9 official and iOS 9.1 beta the problem exist.

So, basically a problem that persist in 9.1 as well If not addressed.

Now, it's up to Apple's ego to admit the flaw and release an update this early.

OR manage the media (NO TECH SITE HAS REPORTED THIS TILL DATE), not admit the issue and release a routine update in a months time quietly addressing this.

Those affected...I feel your pain. Especially those having multiple iOS devices.

Downgraded from 9.1 beta to 8.4 only to face the problem in 9. Ouch!

Keeping fingers crossed. Have a nice weekend.

Sep 19, 2015 7:49 AM in response to Pakzadn

Allow me here to duplicate a reply that I made in another thread dealing with the same problem. Here goes :


I found an article about IOS 9 ... :


http://www.imore.com/ios-9-review?utm_medium=slider&utm_campaign=navigation&utm_ source=imwq021ncuatm


... in which I learned that at least for NOTES, thorough synching will only occur between an IOS 9 device and a Mac running OS 10.11 El Capitan.


Here is an exerpt :


Notes is still synced using your iCloud account, so if you have an iPhone and an iPad or Mac, anything you note down on one will show up on the other or others. The new versions are different enough, however, that you can only sync iOS 9 with OS X El Capitan and vice versa. So, if you want to use Notes, you'll need to go all in on all your devices. This presents a temporary dilemma for Notes users: OS X El Capitan isn't due out until 2 weeks after iOS 9.

I wonder if our problem with purchased apps on a device not synching with iTunes doesn't simply arise from the fact that our Macs are still running Yosemite.

Has anyone tried to sync an IOS 9 device with El Capitan yet ?

YM

Sep 19, 2015 8:10 AM in response to Yves M

I thought about that and but decided against downloading the GM build, which I died read is available for download for the Public Beta testers. I am hoping someone with spare machines will download and try it out before I do. I don't want to be completely grounded by having latest software's on all my apple devices. this is the last time I am downloading the latest software on day one. Next time I will wait for a month for any software Apple release, I think.. 🙂

Sep 20, 2015 2:06 AM in response to Gordon Hodgson

I have the same thing. Even spoke to someone at Apple via the web chat service and she just couldnt understand what I was getting at.

Really poor service. Was told to contact a Senior Advisor tomorrow but seems like this is a known bug.

My ipad is recongized by itunes and even backs up but no updated apps or new apps download via the ipad are transferred across.

Good to know its also happening to others as I throught this might of been something to do with my machine (ipad or laptop)

Sep 20, 2015 3:47 AM in response to Gordon Hodgson

Any update on the fix yet?


I deleted all my apps from iTunes Library and wanted to Transfer again from iPhone! But the process of 'Transferring Apps' just gets completed in 3 seconds and nothing visually happens. Apps are still not into my library!


Why is tech media ignoring this?


https://youtu.be/Qq7djKMhw58


Win 10 Pro x64.

iTunes 12.30.044 x64

iPhone 6 iOS 9

Transfer Purchases no longer working

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