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Ios9 stuck on slide to upgrade

stuck on slide to upgrade on iPhone 5 after upgrading to ios9 help!!!

iOS 9

Posted on Sep 16, 2015 1:34 PM

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Posted on Sep 16, 2015 2:53 PM

same problem with 5s - I am trying through iTunes on computer - still nothing - anyone out there any ideas???

125 replies

Sep 16, 2015 9:59 PM in response to joej3000

Eureka! Got iOS9 to work on my 5s after multiple failures with the dreaded "Slide To Upgrade Prompt IDiocy" (aka STUPID). Wishing Jim Cook festering boils.


Executed the above steps, performing a restore via ITunes, 3 times with no luck. Finally, the way it worked is by bypassing all post-restore options - connect to wifi, fingerprint, Apple ID, restore data, etc. It seems that it's the restoration of your backup data which causes the STUPID situation. I used iCloud for my backup. After bypassing all those steps I got to the main UI.


Celebrated with a shot of single malt, and now searching Amazon for a Jim Cook dartboard. How do I get the last 4 hours of my life back? Now I need to restore my backup from iCloud and hope my phone doesn't get stuck on STUPID again.

Sep 17, 2015 2:13 AM in response to Dazpeo

Hi all, I HAVE A FIX!


Spent the last 12 hours pulling my hair out trying to find a solution to the problem - and I think I have one!


Did a bit of Googling and a guy on Reddit had the solution that worked for me. I upgraded from iOS 7 to iOS 9 and that caused an issue when I tried to restore my back up. However, by downgrading to 8.1.4 (as it is still signed), restoring the back up (my files all returned, but my apps disappeared strangely..) and THEN update to iOS 9 and it finally worked.


Here's the solution:


Finally fixed it! You have to downgrade to 8.4.1. Outlined the steps below.

Step 1 - Backup your pictures! Even though you can't get to your phone and use it you should still be able to backup your pictures

Step 2 - Download IOS 8.4.1 for your iPhone or iPad from this site --> https://ipsw.me/8.4.1

The file was taking a while to download for my phone so I searched the filename on Google and downloaded from Mega.

Step 3 - Reboot phone into DFU mode - hold down power button and home button - when it reboots let go of power button - still hold home button

At this point it will ask you to connect your phone to iTunes - will have to connect phone to the computer.

Step 4 - Hold down the Option (Mac) or Shift (Windows) and and then click restore.

Step 5 - Browse to the 8.4.1 file you downloaded and select it. This should restore to the previous IOS version. Note: This will wipe phone.

Step 6 - Restore from backup. Hope that you backed up before attempting to update.


Hope this helps you all! :-)


EDIT: Reinstalled the apps by going into the app store and viewing my purchases - they're all there. Downloaded them all and they all sorted themselves back into their categories as I had them before. Whatsapp conversations were also restored so it works. HOORAY!

Sep 17, 2015 4:45 AM in response to Dazpeo

I am extremely frustrated! As a mum of 2, time is precious! And I have spent my 'free time' trying to fix this problem that Apple is the cause of. I am about to try one of the suggestions above once download of previous versions is complete. This is taking some time though. But really, it shouldn't be left with people to try to work this out. Apple don't employ you to fix their mistakes. Apple (or an advocate for Apple) should be replying to these forums to assist with an appropriate solution.

Not Happy Apple. Makes me think of all those friends of mine that try to convince me to go to a Samsung.

Sep 17, 2015 6:31 AM in response to Jason5S

Here is my experience with this issue.

I have iPhone 4s and I spent the whole night today restoring 4 times, until I figured out the problem. The problem appears to be with the passcode to unlock your phone. That is, if you have a passcode enabled then you get stuck at this screen. After doing the restore 3 times, I have figured this out and restored without setting the passcode at the initial setup stage. After I got everything running, I enabled the passcode and then my iPhone fell into an infinite loop between the screen "slide to upgrade" and enter passcode. So I ended up doing the 4th restore and kept the passcode disabled.


Needless to say, I cursed my decision to upgrade to IOS 9 an infinite number of times, as up until now I was running IOS 7 and everything was working fine.


I'm no expert, but I'd say there is some bug with passcode.

Sep 17, 2015 7:12 AM in response to Beemac77

Thanks for the sympathy I also share for you. Here is what solved it for me.


Connect your device to a laptop with iTunes opened already. Then hold the power and home button for 10 seconds.

After 10 seconds release the power button and keep the home button pressed, untill iTunes gives you the message "device is in recovery mode".

At that point you can choose to update or recover; I choose to recover. iTunes then downloads iOS9 and installs it on the device.

After this finished i immediately got the same problem again. Argh thanks ! However when i went through the cycle again it worked.

The only downside is that I had to restore all apps again.


Hope this helps!!


Jason5S

Ios9 stuck on slide to upgrade

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