iOS 9 iCloud backup problem

Same problem on both iPad 3 and iPhone 6, since I have updated them to Public Beta 3 and GM respectively...last backups done running iOS 8.4.1 before updating them...really annoying, I hope it will be fixed soon!!

same problem on my iphone 5 and ipad air, apple support answered that they are taking care of it and should solve it in a short time...

SAme here, last backup was yesterday when I was still in 8.41. After updating, the backup just failed. Backup size is 0k but it is still started as yesterday backup. serverproblem again....? I was having iCloud problem when I bought my ip6 last year. What would happen when iphone 6s arrives next week?

Even more server problem...?

I hope so, I'm stuck on this on my iPad since the middle of August, when I updated to Public Beta 3...

P.S.: Qualche Italiano anche qui, speriamo facciano in fretta come ti hanno detto... 🙂

DId apple mentioned that it is a global problem or individual problem?

They told me that is a generalized problem and also people (only a few) that were not in the public beta upgrading from 8 to 9 experiend the same pronlem

I am also having a backup problem with my iPad Air 2 after upgrading to IOS 9. I did a manual backup and it appeared as if it was backing up; however, in my list of backups (multiple devices) it shows 0 KB and O bytes for Backup Size.

This is happening for me as well. iCloud backup failing and saying the iCloud storage is full and I need to upgrade. 0 bytes showing for iCloud backup. Can't seem to be able to delete my previous backup from iOS8. Tried to delete backup for this phone but get an error.

Same problem happening to me.

However, I was able to initiate a backup to "This computer" via iTunes.

So, try this if you want to at least get a backup of your phone after the upgrade to iOS 9. Doesn't really solve the problem, but at least it is something.

I had to call Apple yesterday as when I try to do an cloud backup it tries to back up the entire ipad. The tech acknowledged that they were looking into a problem with the backups and advised me to back up to my computer until a fix is released in the next update.

Just updated both iPhone 6 and iPad 3 to iOS 9.0.1, problem still there; we have to wait some more, I hope not too much...

I Have partially solved in this way:

- delete every backup untill only the 0 kb baclup (the one you cannot delete) remain

- connect every device to itunes

- perform the backup on the computer locally

- when every backup finished you shoul found the backup on icloud

- after that you should be sble to perform further backups through wifi

hope this help!

I just got an iPad Air 2 from my wife for a birthday present, and that puppy has never backed up to iCloud. I have had it for about a month now.

I have tried to force a manual update, and when I check back six hours later, the iPad says simply the device has never been backed up.

This is particularly irksome, as a checkbook program I have relies on iCloud to synchronize my iPhone and iPad for this app.

I am mystified by the lack of outrage by this flaw in IOS9 (and IOS8 previously). Apple is more or less forcing everyone to using the iCloud service. Fair enough if iCloud worked. Understandable if there were a mass-email to users saying "Terribly sorry...we will get it sorted by XX date." But I have heard nothing from Apple on this.

Rather, the tone appears to be "No Big Deal, we will get around to it. Chill."

Meanwhile I have been castigating the app provider for its inability to synch my devices, when in reality, it is Apple/iCloud causing my problems.

What is going on here? How will we know when iCloud is working again? What is the accepted workaround? I don't mind manually backing up, IF the manual backup actually.... well.... backed something up, not just consume a lot of home WiFi bandwidth and electricity for six hours.

Well, here I am to join you guys here, as I am also the one who is having a backup problem with my iPad Air 2 after upgrading to IOS 9 😟 ... My backups shows 0 KB, but I have 37.8MB of documents/data to backup, so over 4.9GB should be FREE?! This is NOT the first time I have storage problem and I don't understand why Apple cannot sort this one out?! 😠 😕

Agree. I have long stopped using iCloud backup for months now from iPhone 5S to iPhone 6 to iPad 3...

Apple Service could only recommend deleting old backups and wait for hours as this process could take really long.

I have tried that and even kept it unlocked with a bright screen overnight plugged in and on wifi to ensure I meet the requirements for an iCloud backup and still no luck.

I think they have really stopped offering this service and is back to weekly or monthly backups via iTunes now.

I still don't know if I should just ask a refund for the 200Gb space I paid for and am storing hardly anything in iCloud.

Google Photos seem interesting though but does not work on iOS. Dropbox is highly recommended for files.

Since Calendar, Notes, Mail and Contacts are stored in the cloud on their own, iCloud backup is not really needed for this.

I think it will just be useful for restoring a lost or damaged iOS device. So if you use iTunes, you can survive without iCloud.

Given up and waiting for 3rd party alternatives...