IOS 9 FaceTime Bug

iOS 9 broke FaceTime for me as well. I had to switch to Microsoft's Skype. Ironic.

I have the same problem using an iPad 4. iPad Mini 2 works fine. Probably because iPad 4 has a 32 bit processor???

Does the problem persists on IOS 9.1?

YYes my problem persists..... Tried everything, just use Messenger video now to contact family in Canada.

Yes the issue is still there with iOS 9.1 unfortunately...

9.1 didn't improve anything for me either. I've also had to switch to Skype.

Did anyone in this thread managed to get a response from Apple on the issue ?

I had logged a bug (id 23063601) on Apple's bug reporting tool and checking the status almost daily. But have not seen any progress on the same

https://bugreport.apple.com/problem/viewproblem

I Spent 90 mins on chat support with an Apple lady in USA, trying different things but she was getting same msg about poor connection. She suggested I reset the iPad which I did all to no avail.

i Then got onto my ISP and they changed my settings for router, no change. I got back on to an Apple guy in Ireland and I did a whole iPad reset through iTunes, losing everything as he said to reset as a new iPad! No change.he even said no one Else had this problem, I told him to read the support queries and he had the cheek to say they got so many emails they didn't have time to read them.

so nothing has worked at all as far as FaceTime and I'm now using Facebook/messenger video link without problem.

I Have just spoken to an Apple guy again. reported the problem again and he has assured me he will forward everybody's concerns about this issue....... I won't hold my breath!

I tried to report this to Apple Support, but as it affects my older iPad4 I couldn't get it logged. My iPad Air is fine. I can't believe how arrogant Apple seems to be on this, saying no-one else has a problem. There must be literally millions of iPad4s out there that are affected. I also have a problem with Mail on IOS9, so will likely switch to a third party app. Shame on you Apple for releasing poorly tested software, and then denying there is a problem and treating your customers as idiots!

i went to the apple store to report the problem. they said they had never heard of this problem and advised me to just wait to see if a future update will fix it. In the mean time enjoy your ongoing suffering. What a joke of a customer support is this. These support forums are not read by Apple obviously since no one at the store even knew that they existed. These are like the AAA support groups for disgruntled and unhappy apple product owner to vent their frustration use each others shoulders to cry on while the company rakes in billions

I Am having the same problem between myself and my fathers iPad both 4th gen

this is not good customer care that Apple are supposed to be renowned for ........

will post on on the ticket mensioned earlier

Having the same issue here...

My iPadMini 2, iphone 6 running iOS 9.1 can't make any facetime call.

That's sad!!! Too sad!!! I just can't contact relatives...

I've just tweeted tim_cook about it.

It just solved my problem:

- turn off facetime

- logout apple id

- change apple id password

- restart iPhone

- login apple id again

- turn on facetime

On General > Date & Time > Set Automatically: (must be on!)

Hope these steps help to solve your problem too!