KMODE Exception not handled windows 10 on MacBook Air

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KMODE Exception not handled windows 10 on MacBook Air

Hello to all,

I just bought my MacBook Air 13.3 with i7 8GB 256GB and I tried to install Windows 10 Pro 64-bit using boot camp. I downloaded the .iso from MSDN, checked if the .iso is corrupted and used USB 3.0 Memory Stick. I created a 120GB partition for the bootcamp,then restarted, inserted the Windows License Key and right up in the installation screen (where it says "Copying Files"), before it would make any progress, I receive a Blue Screen of Death error saying KMODE Exception not handled. Does anybody know if there is any issue with Windows 10 Pro, or even MacBook Air about that ?

Thank you all for your time.

MacBook Air (13-inch, Early 2015), OS X Yosemite (10.10.5), Windows 10 Pro 64-bit

Posted on Sep 17, 2015 1:03 AM

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Answer 1

Loner T

Level 9

59,536 points

Sep 17, 2015 2:44 AM in response to dmavrotas

The issue is related to Intel GPUs.

Please see Boot Camp and Windows 10 - KMODE_EXCEPTION_NOT_HANDLED .

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Answer 2

dmavrotas Author

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Sep 17, 2015 2:50 AM in response to Loner T

Hi Loner T and thank you for answering.

I saw the above thread but even with a clean install (did again the whole process) it did not work. If it is a driver issue, can you provide me some more info on which drivers do I need ? What is more, when I made the effort to install Windows 10, I had a Bluetooth Sculp Comfort Mouse connected. Do you think it might affected the procedure ?

Thanks

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Answer 3

Loner T

Level 9

59,536 points

Sep 17, 2015 3:23 AM in response to dmavrotas

Your BT mouse should not be causing the issue. Can you test with a USB2 flash drive?

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Answer 4

dmavrotas Author

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Sep 17, 2015 3:48 AM in response to Loner T

Do you think USB 3.0 can cause this issue ? Both MacBook Air ports are USB 3.0, right ?

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Answer 5

Loner T

Level 9

59,536 points

Sep 17, 2015 3:51 AM in response to dmavrotas

The ports will support both USB3 and USB2 devices. You are using a MSDN ISO. Can you also test with a retail ISO?

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Answer 6

dmavrotas Author

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Sep 17, 2015 3:57 AM in response to Loner T

Yes, but I don't see how a USB2 drive will make a difference, though I will try it. About the .iso, it is an iso marked as Windows 10 x64 (Multiple Editions). Now I am downloading the retail iso from Microsoft, do you think that the MSDN iso could have a problem (drivers, signing etc).

PS Sorry for asking too much, but it is my first MacBook and I have many questions 🙂

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Answer 7

Loner T

Level 9

59,536 points

Sep 17, 2015 4:01 AM in response to dmavrotas

No worries. I have not tested MSDN ISOs which are not the same as retail. The driver sets may be different.

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Answer 8

dmavrotas Author

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Sep 17, 2015 4:06 AM in response to Loner T

OK, I will test the retail .iso once I get home and I will keep you updated if something happens 🙂

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Answer 9

dmavrotas Author

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Sep 20, 2015 12:29 AM in response to dmavrotas

Hello there, unfortunately, same issue with every .iso I tested. Can you tell me how to change the Intel HD 6000 Drivers of the Boot Camp installation ?

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Answer 10

dmavrotas Author

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Sep 20, 2015 4:14 AM in response to dmavrotas

What is more, I tried to install Windows 8.1 and in the same point, I got the same error. I don't know what else I must do, I really need windows for my job.

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Answer 11

Loner T

Level 9

59,536 points

Sep 20, 2015 5:34 AM in response to dmavrotas

Did you switch to a USB2 flash drive? Your 2015 Mac is UEFI-compliant. You can bypass BC Assistant, and install Windows 8+/10 using EFI Boot. Do you want to try it?

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Answer 12

dmavrotas Author

Level 1

2 points

Sep 20, 2015 5:52 AM in response to Loner T

No, I did not as I only have a USB 3.0 drive. I will try to buy a new one tomorrow. Can you describe me the EFI Boot method ?n

Also, I don't see any issues with my Mac, as it works like it should and even run Windows 10 on parallel. Should I not worry if this is a hardware issue, also BSOD can harm the Mac's hardware ?

Sorry for the noob questions 🙂

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Answer 13

Loner T

Level 9

59,536 points

Sep 20, 2015 5:57 AM in response to dmavrotas

In the EFI Method, you do not use BCA, create a Free Space partition using Disk Utility. This free space gets split into MSR (System reserved) and MSD (Data=NTFS) when you directly boot from the W10 installer. This method is faster than the traditional method, which inserts a BIOS-emulation layer between Windows and the Mac HW/Firmware.

Parallels creates its own emulation of BIOS, so it is not an accurate reference. BSODs do not harm a Mac or a PC. Extreme heat is much worse than BSODs.

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Answer 14

dmavrotas Author

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Sep 20, 2015 6:04 AM in response to Loner T

I just mentioned Parallels as a reference of the fact that I do not see any wrong on my MacBook. I tried the above method with Windows 8.1 and had the same issue. Though, I do not know how to create a USB bootable stick without BCA on Mac. Also, should I completely change the drivers of BCA ?

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Answer 15

Loner T

Level 9

59,536 points

Sep 21, 2015 3:08 PM in response to dmavrotas

If you have a Windows 8+ ISO, you can create a bootable USB using https://technet.microsoft.com/en-us/jj200124.aspx?f=255&MSPPError=-2147217396 . There are other third-party tools like RUFUS https://rufus.akeo.ie .

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