My problem is worse!
After upgrading to iTunes 12.3, now it no longer syncs at all with my iPad!
That is, iTunes does not recognise there is an iOS 9 iPad Air 2 linked by cable to my Win 10 PC.
Prior to iTunes 12.3, just plugging the iPad into my PC autostarted iTunes which automatically began to sync with the iPad.
(Is there a setting I need to adjust?)
Amazing blooper, really, isn't it.
FOUND THE SOLUTION ELSEWHERE ON THIS FORUM:
Reply Helpfulby Eonva on Sep 17, 2015 2:18 AM
None of the above helped me, but did manage to fix it in the end. Turns out that the Apple Mobile Device USB Driver was uninstalled after updating my iTunes to 12.3
These detailed instructions via Apple had the fix for me: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
These are the exact steps that I used and that worked for me:
Windows Vista, Windows 7, or Windows 8, Windows 10
- Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
- Click "Browse my computer for driver software".
- Click "Let me pick from a list of device drivers on my computer".
- Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
- In the "Install from Disk" dialog, click the Browse button.
- Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
- Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
- Click OK in the "Install from Disk" dialog.
- Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.
BOOM. iTunes opened immediately after clicking next in the last step for me. I just had to trust the computer again on my iPhone.