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IOS9 upgrade mobile data toggle not working

Hi - I have updated to IOS9 and i have tried to toggle the mobile/cellular data toggle on pages and numbers app from off to on - it goes straight back to off.


what might be the problem? or does anyone know how to fix?


i've reset network data and also turned phone off and on.



thanks

iPhone 6, iOS 9

Posted on Sep 17, 2015 2:57 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2015 6:19 AM

I'm having the same issue. The "use cellular data toggle" won't stay on for Spotify, Apple Music, Wallet, and many other apps. I originally thought it was only the apple apps that were affected but it's just random apps. It's very frustrating and hoping there's a fix soon. I have "use cellular data" turned on in all of the areas it should be, I've reset network settings, I've tried all of the tricks, still the issue is there.

122 replies

Sep 22, 2015 5:11 PM in response to rochellelynn

Just chatted with tech support. He says that the problem is now well reported, that it's a known issue they are working on and that there should be a fix soon. No timetable given. Also, as noted in this thread, advised that a restore can help alleviate the problem if you can manage losing the data accumulated since last backup.


I'll be waiting for the fix. The apps I had on cellular data are the most crucial and can't afford to lose data.

Sep 22, 2015 6:58 PM in response to robrobedin

I have this exact problem with a few apps, not all apps on my iPhone 6 with iOS 9. It's weird and I don't see why it would just automatically toggle back when I leave Settings. I am trying to figure out the possible scenarios that would have caused them to toggle back to original states but I couldn't. I tried restarting and it didn't work. I tried several ways to turn cell on for Facebook and it kept turning off every time i exit Settings.


Definitely poor programming on that one. It should never revert back to original state if it showed a toggle feedback. It's like flipping a light switch and it turns off itself when you get in the room.

Sep 23, 2015 2:54 AM in response to Leo JIA

Hi everyone, I had the problem and you can fix it by downgrading to ios8 (do a local backup first!), I followed the instructions here: http://www.phonearena.com/news/How-to-downgrade-your-iPhone-or-iPad-from-iOS-9-t o-iOS-8.4.1_id73875 (please note: step 4 may be wrong, I entered DFU with the instructions in https://www.theiphonewiki.com/wiki/DFU_Mode but the rest is ok). I hope it helps! None of the other tips worked, and I guess we'll have to wait until Apple releases a real fix to ios9 to update!

IOS9 upgrade mobile data toggle not working

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