Q: iCloud Backup Broken After iOS 9 Upgrade

I have this problem too immediately after updating my iPad mini retina (model ME280LL/A) after upgrading to iOS 9.

previous version was 8.4.1

I have just completed a backup before the upgrade.

guess I better not update any of my other iDevices?

This is an major problem.

Likewise here. I've managed to delete my old backup but pressing "Back Up Now" results in a "This backup could not be completed" error. I've tried signing out and back in to iCloud and turning Backups on and off. Not sure what's going wrong here!

I Have the same issue on my iPhone, but not the iPad. Tried deleting the backup, which could only be done by deleting each app in backup list, then the "zero" byte backup. Called Apple Support and went through a multi-hour process of creating a local iTunes backup, then updating and restoring through DFU mode.  Nothing worked.  The backup proceeds until the very end, then a messages with no error number states that it could not finish the backup.

Same problem. I upgraded from 8.4.1 to 9.0 on my iPhone 5S. I can see that my iCloud space has been upgraded from 20 to 50GB recently so I have plenty of free space. Could the iCloud Space upgrade be related to this issue?

It took a little while for my upgrade from 20GB to 50GB upgrade to kick in (happened during this issue though) so might be related to that. Will give it another 24 hrs to "settle"...might just be a glitch server side.

I must amend my previous post.

With both my iPad mini and iPhone 5s I was on 8.4.1.  Did a successful icloud backup and then upgraded to iOS 9.

When I checked on the status of iCloud backups they both say NEVER.  However if you go to Setting; iCloud; Storage; Manage Storage; it shows the previous backup and if you click on the iDevice it shows you the backup and the size but says NEVER????

I can't tell you if the backup would work for a restore, but it does appear to be there.

I then successfully initiated an iCloud backup on both devices from iOS 9 (of course).  The backups were successful and they now say the time of the last backup.

So my question is this a bug?  Would the backups that say never but able to restore if needed or does NEVER just imply not backed up since upgrade?

very strange.

Just after I posted this issue seems to have corrected itself and I now have a successful backup. Apple needs to fix a display glitch in the "Manage Storage" list for the backup...instead of Apps with long names being truncated they overlap the data size in hideous fashion.

After ios 9 update, iphone 5S and ipad 3 failed to do automatic cloud backup. I eventually was able to manually force one backup of each early last night.  Since then, all backup attempts have failed.  But at least now I am getting an accurate view of how much space my backup is using.  Before the one successful backup, my iphone was showing as using 0 space for its backup instead of the actual 1.5 gb.  As my wife's phone is still backing up nightly on ios 8.4, I am convinced this is an ios 9 bug of some kind.  As more people notice, I presume this will start getting more attention.  Apple Cloud is still something I have trouble having any faith in.  I avoid syncing calendar and contacts with iCloud for just this reason.  It's safer to sync via other methods.

I have the same problem. Can't back up my device in iCloud. Next copy 0 kb. Last copy - never. I have no idea what to do. iPhone 6 plus. Anyone have ideas how to fix this?

Similar problem. iPhone 6 and iPad 4 upgraded to iOS 9 and could not backup to iCloud.

Spent 3 hours at local Apple store, no help.

Trying various resets, got iPad to back up. Still working on iPhone.

This is a real problem for upgrading!

I'm experiencing the same issue. Since it wouldn't let me take an iCloud backup, i just did an iTunes backup. I hope Apple resolves this soon.

Same thing here. My iPhone 6 was performing the automatic iCloud backup normally before install iOS9. Now, even with just 1 GB used in iCloud and 4GB free, keeps messaging me that there's no space to perform a backup on iCloud. I hope Apple fix this soon.

OFF Topic: My iphone 6 is very laggy after the update, sometimes even to simply scroll to second page of apps it have lags. The online videos also is suffering from buffering freezes that did not happen before the upgrade.

The servers at Apple are totally maxed out right now, so things that use those servers are sometimes taking an inordinate amount of time to get done. For example, I had to restore my iPhone 5 from a backup yesterday (not because of iOS 9 - a separate issue). I started the restore yesterday afternoon, and it finished around 4:00 pm today. When I originally set up this phone from a backup it took an hour.

I also can report that the download of the backup sped up as the day progressed.

So, the reason your device may not have backed up overnight like it usually does might be because it was in the queue, and simply did not get to the front of the line before you disconnected it from power this morning to use it. Had it been plugged in all night and all day today, there is a good chance it would have backed up.

Your Last Backup and Last Backup size under iOS 9 is 0 Bytes - but if you look at your Next Backup, it should be reflecting the total amount of storage that the items you have checked below add up to.

If you want to manually initiate a backup, then try again later tonight or over the weekend. If you leave your phone connected to power with Wifi and the Lock Screen on tonight, there is a good chance that tomorrow morning you will have seen that it has backed up.

Best of luck,

GB

iCloud backups seems to be messed up after iOS 9 upgrade. I've three iOS devices on two different apple IDs and they all are not able to perform the iCloud backups. Enough storage is available but the backup doesn't complete and it display the message 'The last backup could not be completed'