Apple please create a 50Gb iCloud storage annual plan

I sent another email to Eddy Cue last Thursday, and received a call back from Alan L******, an Executive Liaison at Apple, that afternoon. Alan was considerate, but said Apple was not planning to increase the allotment for annual plan holders due to "business reasons". Switching to a monthly plan was the only way I would receive the 50Gb allotment (which, as we know, sells for the same amount as my annual 25Gb plan). He emailed me some links to the Apple website (e.g. "iCloud storage upgrades and downgrades" and "Changes to iCloud storage for current customers").

These weren't definitive on the matter, and I pointed to the Apple webpage where it says annual plan holders would be paying the same "rate" but was silent on the allotment one would get for that rate. I also explained why a customer may find paying a one-time $11.99 annual feed not the same as paying $0.99 monthly. Furthermore, I explained that standing behind somewhat conflicting documentation written before my email (while explaining how seriously Apple takes feedback) seems to suggest that my feedback was not truly being heard or considered by those who are empowered to resolve this situation. And Alan L. would be in a position to help explain our feedback to those who may be able to help address this. Alan was very helpful and understood that I needed to hear his answer before I decided whether to switch away.

So Alan L. agreed to take my feedback to Eddy Cue's team, and will get back to me on this. So far, I haven't heard anything further, but I at least have confidence that the feedback is being carried to the top (or a delegate of the top) and hopefully, someone will hear our voice.

I spoke with an Executive Liaison, and we agreed that he would go back to Eddy's people and try to get an actual decision on what would happen to us, since they'd been relying on admittedly vague / confusing communications on what our status would be. Then the gent went out of the office for a few weeks but I left a voicemail for him. (His name is Alan.) Another Executive Liaison called back and left a seemingly pat reply (e.g. had no indication that my request with Alan for a further review was performed, because none was indicated) that our accounts were grandfathered but not changing. So I'm still waiting for a real response, and I again call on Apple to service this user base. And I'm wondering what legal remedies (is anyone a lawyer who knows about class action lawsuits) may exist. But really I'd just like to get the same as others are getting since we are all paying the same price (well, technically, we are paying more for less.)

I had another call with an Apple Executive Liaison yesterday. I am convinced that my email to Eddy was not likely seen by him, but was directed to someone (not an intern) at iCloud who responded that this will not be changing. If you have not emailed Eddy yet, please send an email to ********.com Unless Apple understands there is a market for annual plans, or understands that paying once per year is valuable to some customers, nothing will change. As for legal options, some class action attorneys operate on a contingencry fee basis. If they take the case, they don't charge the client for their fees and expenses.

<Personal Information Edited by Host>

I just received my version of the email. After three calls with Apple and now this email, it's clear they are not changing. I just transitioned to the 50Gb plan.