fckyeahbrady

Q: iOS 9 made a mess of my Camera Roll

So I installed the iOS 9 gm last week and it all went perfectly for my iPhone 6. However, last night i got a notification telling to update my software to iOS 9 and so i updated.

 

Woke up today, took some photos today and when i went to view my images, hundreds of photos were out of order in the Camera Roll. Scrolling upwards was todays photos I took but then it goes to photos i took september 2014 and select photos up until the very start of my camera roll, before going back to yesterdays photos. Every photo is in the correct order in the Photos tab but in the camera roll its messed up.

 

Has anyone had their camera roll messed up from this update? it doesn't look like i have a backup from before the second update so I dont know if I can restore.

iPhone 6, iOS 9

Posted on Sep 17, 2015 11:15 PM

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Q: iOS 9 made a mess of my Camera Roll

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  • by Campb2jl,

    Campb2jl Campb2jl Sep 24, 2015 6:29 AM in response to fckyeahbrady
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    Sep 24, 2015 6:29 AM in response to fckyeahbrady

    Yes! The same thing happened to me. I've tried hard resetting the phone I've tried backing up my phone to iTunes and restoring from a back up and nothing has worked.

  • by mxf215,

    mxf215 mxf215 Sep 24, 2015 9:31 AM in response to fckyeahbrady
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    Sep 24, 2015 9:31 AM in response to fckyeahbrady

    This just happened to me.  I had to replace my iPhone, which was not yet updated to iOS 9.  I updated the new phone to iOS 9.1, and then loaded a backup onto the phone.  Once the backup got done loading all of the photos in my camera roll are out of order.  They are in order in my "collections" and photo stream, just not in the camera roll.  I tried reloading iOS 9.1 and reloading the backup, and the problem persisted.  Literally on hold with Apple Care now, they do not seem to be aware of this issue with iOS 9/9.1.

  • by davyg82,

    davyg82 davyg82 Oct 1, 2015 12:11 PM in response to mxf215
    Level 1 (0 points)
    Oct 1, 2015 12:11 PM in response to mxf215

    Has anyone resolved this issue? i'm one of three people I know who has this problem.

  • by yeahhhitsdanny,

    yeahhhitsdanny yeahhhitsdanny Oct 2, 2015 12:30 PM in response to fckyeahbrady
    Level 1 (0 points)
    Oct 2, 2015 12:30 PM in response to fckyeahbrady

    Having the same problem so any fix would be appreciated!

  • by mxf215,

    mxf215 mxf215 Oct 2, 2015 12:55 PM in response to fckyeahbrady
    Level 1 (0 points)
    Oct 2, 2015 12:55 PM in response to fckyeahbrady

    I would encourage everyone to call Apple support to report the issue.  When I called they said that they had no record of this issue.  Hopefully if enough people report the issue they will look into it.

  • by davyg82,

    davyg82 davyg82 Oct 2, 2015 2:14 PM in response to mxf215
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    Oct 2, 2015 2:14 PM in response to mxf215

    I've already raised a case with them giving details on the order of my photos which run from

    20th june 2012 - 24 sept 2015 and then from 31 jan 2013 - 16th sept 2014. No Duplicates.

     

    All the photos taken on the 6s are in order.

     

    They asked me to try restoring from my pre ios9 backup, that didnt work.

     

    Tried an icloud backup and that put all my photos in order in reverse(oldest pic is at bottom of camera roll) and none of my text messages were restored and that was no good to me. During the restore it also asked for 2 apple ID passwords I've never seen or used before?

     

    Tried every variation of backups that I have but nothing works so will contact apple again with my case number.

     

    Off topic but does touch ID no longer work for family sharing approvals? Having to type password each time is driving me nuts.

  • by d4v1d,

    d4v1d d4v1d Oct 7, 2015 5:56 PM in response to davyg82
    Level 1 (5 points)
    Oct 7, 2015 5:56 PM in response to davyg82

    Same for me. Logged a case online and visited the store and although they tried to help, still the same.  Everything is in the correct chronological order EXCEPT Camera Roll. Tried restoring to 5 different backups but no difference. New photos taken go to the correct place at the bottom but the photos before that are from 3 years ago with the previous newest pics at the top. It's really annoying!

  • by Al3xjw,

    Al3xjw Al3xjw Oct 22, 2015 9:02 AM in response to mxf215
    Level 1 (0 points)
    Oct 22, 2015 9:02 AM in response to mxf215

    same for me on 9.1

  • by terryrowe,

    terryrowe terryrowe Oct 22, 2015 12:10 PM in response to fckyeahbrady
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    Oct 22, 2015 12:10 PM in response to fckyeahbrady

    sadly I updated to 9.1 and now my camera roll is messed up too - chronological order is gone

  • by Mishele Barnett,

    Mishele Barnett Mishele Barnett Oct 24, 2015 12:58 PM in response to fckyeahbrady
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    Oct 24, 2015 12:58 PM in response to fckyeahbrady

    I am experiencing this issue as well!

     

    I updated to 9.1 yesterday and all seemed fine until today when I was searching for an older photo. I know my photo order really well (I use iCloud to streamline all my device photos...) and it's just completely out of sorts in the Camera Roll. It's perfectly fine in the Collections tab but I primarily use the Camera Roll album to access photos and it's incredibly frustrating to find things now!

  • by dkmcm,

    dkmcm dkmcm Oct 24, 2015 5:03 PM in response to Mishele Barnett
    Level 1 (10 points)
    Oct 24, 2015 5:03 PM in response to Mishele Barnett

    add me to the list.

     

    Went from a iPhone 5 to a 6S without issue.

     

    Had my 6S replaced, restored from iCloud now my camera roll is in reverse. Every other folder was fine.

     

    oh and also don't expect 9.1 to back up your contacts because it won't unless you have it synced with iCloud.

  • by mxf215,

    mxf215 mxf215 Oct 24, 2015 9:19 PM in response to fckyeahbrady
    Level 1 (0 points)
    Oct 24, 2015 9:19 PM in response to fckyeahbrady

    ...just another reminder for everyone to call Apple support to report the issue.  When I called they said that they had no record of this issue.  Obviously since then this is affecting more and more people.  Hopefully if enough people report the issue they will look into it.

  • by mikeyguns5,

    mikeyguns5 mikeyguns5 Oct 25, 2015 5:36 AM in response to fckyeahbrady
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    Oct 25, 2015 5:36 AM in response to fckyeahbrady

    F#*king updates. I just woke up this morning and went to look for photos I need for work,mand found the SAME EXACT issueas most of you.  My camera roll is in shambles. MOST recent photos are in the middle towards the top instead of being chronologically ordered with most recent photos at the bottom when the app opens. my bottom photos that us d to be most recent are from September 2014 which one of you have stated as well. My Shared and Photos tabs under pictures are normal as well. Have here been any solutions found..

  • by dhiegorl,

    dhiegorl dhiegorl Oct 26, 2015 11:43 AM in response to fckyeahbrady
    Level 1 (0 points)
    Oct 26, 2015 11:43 AM in response to fckyeahbrady

    I´m From Brazil and have this same issue too.

     

    Fuc#$% updates!

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