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All replies
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Helpful answers
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Sep 24, 2015 6:29 AM in response to fckyeahbradyby Campb2jl,Yes! The same thing happened to me. I've tried hard resetting the phone I've tried backing up my phone to iTunes and restoring from a back up and nothing has worked.
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Sep 24, 2015 9:31 AM in response to fckyeahbradyby mxf215,This just happened to me. I had to replace my iPhone, which was not yet updated to iOS 9. I updated the new phone to iOS 9.1, and then loaded a backup onto the phone. Once the backup got done loading all of the photos in my camera roll are out of order. They are in order in my "collections" and photo stream, just not in the camera roll. I tried reloading iOS 9.1 and reloading the backup, and the problem persisted. Literally on hold with Apple Care now, they do not seem to be aware of this issue with iOS 9/9.1.
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Oct 1, 2015 12:11 PM in response to mxf215by davyg82,Has anyone resolved this issue? i'm one of three people I know who has this problem.
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Oct 2, 2015 12:30 PM in response to fckyeahbradyby yeahhhitsdanny,Having the same problem so any fix would be appreciated!
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Oct 2, 2015 12:55 PM in response to fckyeahbradyby mxf215,I would encourage everyone to call Apple support to report the issue. When I called they said that they had no record of this issue. Hopefully if enough people report the issue they will look into it.
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Oct 2, 2015 2:14 PM in response to mxf215by davyg82,I've already raised a case with them giving details on the order of my photos which run from
20th june 2012 - 24 sept 2015 and then from 31 jan 2013 - 16th sept 2014. No Duplicates.
All the photos taken on the 6s are in order.
They asked me to try restoring from my pre ios9 backup, that didnt work.
Tried an icloud backup and that put all my photos in order in reverse(oldest pic is at bottom of camera roll) and none of my text messages were restored and that was no good to me. During the restore it also asked for 2 apple ID passwords I've never seen or used before?
Tried every variation of backups that I have but nothing works so will contact apple again with my case number.
Off topic but does touch ID no longer work for family sharing approvals? Having to type password each time is driving me nuts.
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Oct 7, 2015 5:56 PM in response to davyg82by d4v1d,Same for me. Logged a case online and visited the store and although they tried to help, still the same. Everything is in the correct chronological order EXCEPT Camera Roll. Tried restoring to 5 different backups but no difference. New photos taken go to the correct place at the bottom but the photos before that are from 3 years ago with the previous newest pics at the top. It's really annoying!
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Oct 22, 2015 12:10 PM in response to fckyeahbradyby terryrowe,sadly I updated to 9.1 and now my camera roll is messed up too - chronological order is gone
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Oct 24, 2015 12:58 PM in response to fckyeahbradyby Mishele Barnett,I am experiencing this issue as well!
I updated to 9.1 yesterday and all seemed fine until today when I was searching for an older photo. I know my photo order really well (I use iCloud to streamline all my device photos...) and it's just completely out of sorts in the Camera Roll. It's perfectly fine in the Collections tab but I primarily use the Camera Roll album to access photos and it's incredibly frustrating to find things now!
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Oct 24, 2015 5:03 PM in response to Mishele Barnettby dkmcm,add me to the list.
Went from a iPhone 5 to a 6S without issue.
Had my 6S replaced, restored from iCloud now my camera roll is in reverse. Every other folder was fine.
oh and also don't expect 9.1 to back up your contacts because it won't unless you have it synced with iCloud.
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Oct 24, 2015 9:19 PM in response to fckyeahbradyby mxf215,...just another reminder for everyone to call Apple support to report the issue. When I called they said that they had no record of this issue. Obviously since then this is affecting more and more people. Hopefully if enough people report the issue they will look into it.
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Oct 25, 2015 5:36 AM in response to fckyeahbradyby mikeyguns5,F#*king updates. I just woke up this morning and went to look for photos I need for work,mand found the SAME EXACT issueas most of you. My camera roll is in shambles. MOST recent photos are in the middle towards the top instead of being chronologically ordered with most recent photos at the bottom when the app opens. my bottom photos that us d to be most recent are from September 2014 which one of you have stated as well. My Shared and Photos tabs under pictures are normal as well. Have here been any solutions found..
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Oct 26, 2015 11:43 AM in response to fckyeahbradyby dhiegorl,I´m From Brazil and have this same issue too.
Fuc#$% updates!