Does not synchronize contacts with iOs9

I installed iOs9 in 3 devices and no longer synchronizes contacts with iCloud as before, through Outlook 2013 ...

I think it must be iOs9 update since the iPhone 4, are still synchronizing contacts without problems.

If iCloud entered through the web, saying that all contacts created in Outlook if they appear.

The momentary solution I've found to update the contacts, is creating one in the device, and then if they are updated.

Thank you.

iPhone 5, iOS 9

Posted on Sep 18, 2015 8:54 AM

Reply
33 replies

Nov 29, 2015 9:13 PM in response to Tcake

Tcake, your solution does NOT work for everybody! Only because you say the same thing five times does not make it more useful.


In my case, the spinner spins in the Settings -> iCloud section but my contacts would NOT update as a result! I also cannot refresh my contacts like others seem to be able in the Contacts -> Groups section by pulling the screen down. In my case, nothing happens then, no spinning spinner, no freezing spinner, not anything, nada, nix... Which is all very frustrating!

After reading online almost an hour and playing around with my phone, iCloud.com account and contacts on my Mac, I finally managed to get my iPhone 6s contacts refreshed only by logging out of my iCloud account on the iPhone, selecting "Delete all data" or whatever it said at the time, and then signing back into my iCloud account afterwards. That was the ONLY thing that worked for me...


Sadly, I still cannot manually refresh my Contacts in the Groups section by pulling down the screen, so I fear that my solution might only have worked now and that it might not mean that my contacts will sync automatically again like they used to before the upgrade to El Capitan and iOS 9.1.


Come on, Apple, you must be able to figure this out - this is a huge nuisance to all of your users = paying customers!!

Mar 11, 2016 11:59 PM in response to afuturo

I concur with Afuturo on that "Also, just to add this- I find if I add a contact on my iPhone, it does sync to my other devices (including Outlook on a Dell PC I have), but not the other way." Prior to iOS9, I was able to do a pull-down-update to sync contacts with Outlook Exchange by going to Contacts => Groups => Pull-down. But after iSO9 upgrade, the pull-down-update stopped working.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Does not synchronize contacts with iOs9

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.