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Macbook Air Storage is Full, but mac isn't full

I keep getting a notification on my MacBook Air that the startup disk is full and that I need to delete some files. This happens every time I try to backup my iPhone. It says I don't even have enough memory to backup my phone.


When I look in "About This Mac", it says I have less than 3GB available.. It says that I have more than 10GB worth of photos on my Mac, but I don't know where these files are.


I keep my entire iPhoto library on an external drive. I've gone through iMovie and removed all media. I have no pictures in Photos. I have no pictures in folders in my finder. I have removed my account from Mail on my computer and deleted the messages (I kept getting a notification earlier that there was an error on the server and I thought that there may have been massive memory filled with saving drafts or something).


But I can't find the error. I have virtually no files on my MacBook Air, yet the memory is still full. I've removed so many apps to the absolute bare minimal.


Any Help Here?

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.5)

Posted on Sep 18, 2015 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2015 3:18 PM

Backup the computer if you don't have working backup.


Re-index Macintosh HD.


Spotlight reindexing will take a while to finish.

System Preferences > Spotlight > Privacy


http://support.apple.com/kb/ht2409




Note:

If you don’t have Macintosh HD icon shown on the desktop,

Finder > Preferences > General > Show these items on the desktop:

Enable “Hard disks”.


System Preferences > Spotlight > Privacy

Drag the Macintosh HD into the Privacy pane of the Spotlight window.


When you add Macintosh HD to the Privacy pane of Spotlight

You will get a dialog box like this.





Click “OK”


Highlight the Macintosh HD and click the minus button at the lower right corner of the window.


When Macintosh HD is prevented from searching by Spotlight, the existing index will be deleted automatically.


That will force the OS X to create a new index.


When Spotlight indexing is in progress, launch Spotlight and enter a search term next to


the magnifying glass icon.


At first a pulsating bar and then a blue progress bar next to “Indexing” will be shown.

5 replies
Question marked as Top-ranking reply

Sep 19, 2015 3:18 PM in response to Dolbinta

Backup the computer if you don't have working backup.


Re-index Macintosh HD.


Spotlight reindexing will take a while to finish.

System Preferences > Spotlight > Privacy


http://support.apple.com/kb/ht2409




Note:

If you don’t have Macintosh HD icon shown on the desktop,

Finder > Preferences > General > Show these items on the desktop:

Enable “Hard disks”.


System Preferences > Spotlight > Privacy

Drag the Macintosh HD into the Privacy pane of the Spotlight window.


When you add Macintosh HD to the Privacy pane of Spotlight

You will get a dialog box like this.





Click “OK”


Highlight the Macintosh HD and click the minus button at the lower right corner of the window.


When Macintosh HD is prevented from searching by Spotlight, the existing index will be deleted automatically.


That will force the OS X to create a new index.


When Spotlight indexing is in progress, launch Spotlight and enter a search term next to


the magnifying glass icon.


At first a pulsating bar and then a blue progress bar next to “Indexing” will be shown.

Sep 18, 2015 2:01 PM in response to Dolbinta

For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

iPhoto ▹ Empty Trash

In Photos:

File Show Recently Deleted Delete All

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space.

You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.

Proceed further only if the problem isn't solved by the above steps.

ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

Back up all data now.

Install the app in the Applications folder as usual. Quit it if it's running.

Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.

For ODS:

security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-

For GP:

security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.

The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

When you're done with the app, quit it and also quit Terminal.

Sep 19, 2015 3:23 PM in response to Dolbinta

1. Start up in Safe Mode.


http://support.apple.com/kb/PH11212


2. Backup your computer.



3. Empty Trash.


Finder


Click on an empty spot on the Desktop to activate Finder.

Click “Empty Trash” to empty Trash.


Mail


Click Mailbox in the in the Mail menu bar.


Erase Deleted Items > In All Accounts

Erase Junk Mail


Photos

File > Recently Deleted > Click the “Delete All” button at the top right corner


iPhoto

iPhoto > Empty iPhoto Trash


https://support.apple.com/kb/PH13806?locale=en_US




4. Disk space / Time Machine / Local Snapshots

Local backups


http://support.apple.com/kb/ht4878



5. Delete old iOS Devices Backup.


iTunes > Preferences > Devices

Highlight the old Backups , press “Delete Backup” and then “OK”.


http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US



6. Re-index Macintosh HD.


This will take a while. Wait until it is finished.


System Preferences > Spotlight > Privacy


http://support.apple.com/kb/ht2409

Macbook Air Storage is Full, but mac isn't full

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