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Contact name missing from text message since iOS 9 upgrade

Contacts are saved but since the iOS 9 update, when I get a text message, no name appears only the telephone number in the notification screen? But I open the text, the name appears at the top, just when initial text notification comes through.

Bizarrely this only happens with a few people in my contact list.

I have tried a soft reset. Network settings reset and a re install of iOS 9.

I have also deleted the contact and re added them.

I have changed the number in the contact page as +44 7xxx xxxxxx, I have also changed it to 07xxx xxxxxx.

Nothing is working.

Is anyone having the same issues and if so are there any workable fixes. This is driving me insane.

I have an iphone 5s 16gb.

Thanks for your help.

iPhone 5s, iOS 9

Posted on Sep 18, 2015 9:02 AM

Reply
71 replies

Nov 1, 2016 12:40 PM in response to iphone_guy79

An update on my situation-


i gave up, reset my phone and started as new.


Massive pain but not only did it fix the issue but also just made my phone run so much better.

Its obviously an error my iCloud back up developed at some point. I have always used the same back up from back when I got my first iPhone back in the 3GS days.

Nov 23, 2016 11:44 AM in response to iphone_guy79

I had this happen after a restart of my phone today. Some contact names appeared in text message history, others didn't. I had turned off Contacts in my icloud settings intentionally because some contacts were pulling into contacts twice, I believe because I use MS Exchange for contacts. To fix the contact name disappearance issue, I turned iCloud contacts back on in Settings | iCloud, exited, and verified that names were back in the text message history (turning it on repopulated the contact names in text message history). Then I went back into iCloud settings and turned off contacts; when asked if I wanted to delete iCloud contacts that had been saved to the phone, I answered "yes" (again, this is because some contacts were listed in contacts twice.

Contact name missing from text message since iOS 9 upgrade

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