Blank Messages Screen

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Blank Messages Screen

Even though I have added my iCloud account, messages screen is gray and couldn't make it work. I am also unable to click preferences on messages, the menu option is grayed out.

iMac, OS X Yosemite (10.10.5)

Posted on Sep 18, 2015 2:26 PM

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Answer 1

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Linc Davis

Level 10

209,691 points

Sep 21, 2015 7:27 AM in response to TanKucukhas

message in blank window

OS X Messages (8.0) window stays blank after start

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Answer 2

TanKucukhas Author

Level 1

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Sep 21, 2015 7:27 AM in response to TanKucukhas

In the Finder > Go Menu hold the ALT key down and then select the Library that appears.

Navigate to the Preferences Folder.

Find com.apple.ichat.plist and drag it to the Trash.

Now restart the App again.

If this does not work open the Keychain Access app in Applications/Utilities and then using the KeyChain Access menu > First Aid reset the Keychain.

Second one solved it.

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