iOS 9 iPhone update and now I photo library is blurry and has a white exclamation point in the bottom right corner

HI Léonie

i am on wifi now and have tapped the pictures but the photos still have the ! And are blurry - any ideas?

thanks bayneybop

i am on wifi now and have tapped the pictures but the photos still have the ! And are blurry - any ideas?

Then Photos cannot download the originals from iCloud. You may have interrupted the upload to iCloud before it was complete.

Is your iCloud storage large enough to be holding all your photos?

HI

the storage is definitely enough - in settings it says there are 2 photos waiting to upload but not sure how to make this happen

As long as there are photos waiting to upload, the other photos will not download.

It would help, if you could identify the two photos and delete them from your iPhone.

AAny idea how to do this?

If your Photos library were on a Mac you could create a smart album with the rule "Photo is unable to upload to iCloud Photo Library". But Photos on the iPhone does not allow to create smart albums. Photos will not upload, if they are corrupted in some way, or if the format is incompatible. Did you save any photos to your camera roll that might be incompatible? Perhaps photos or videos received by email? Or edited in an external editor?

Could you access your iCloud Photo Library from a computer using the web interface at www.cloud.com to check, which photos did upload and which not?

This may be a bit tedious, but this is the only way I could get them to download. I went to each picture and hit edit. Since the photo can't be edited in the cloud, it started the download.

Hope you managed to find a way to fix it! But if not, or anybody else is struggling I had this same problem and couldn't figure it out, I was trying everything that was suggested, eventually I played around with it myself and it's finally fixed!

So I went to Settings > iCloud > Photos, at this point I just clicked on the 'Download and Keep Originals' button so it would tick, and now whenever I go to an exclamation point photo, it turns into a loading bar circle and within a few seconds the picture is without a '!' and it's back to high resolution.

Hope this helps someone!

I was having the same problem too and with some research i realized that it all has to do with icloud storage. i went to my settings > icloud > photos . It has an option to download the originals on your phone - make sure you are connected to wifi and your pictures will start downloading. If your iphone is low on space your phone will move your photos to icloud and the ones on your phone will not be in full resolution. hope this helps

I have this same issue. Have never signed out of iCloud however I did ensure that it is on. Over half of my photos are having this issue and I'm more than a little upset. Please tell me how to fix this without restoring my device. I pay way too much to have an iPhone and to have apple service ... this should not be happening!!

the blurry photos are the price to pay, if your photos are only stored in iCloud and the iPhone needs an internet connection to download them for you, if you want to see them.

Do you have more photos on your iPhone than will fit on the device, so you need to download them to see or edit them?

If you want to see all photos clearly immediately, you have to store all photos locally on your device, so you must not have more photos in your Photos library on the iPhone than will fit locally.

But do not start deleting photos from the iPhone, while your iCloud Library is syncing with other devices as well, or the photos will be deleted everywhere.

I can't get my photos to download. When I connect to my MacBook only the last 20 photos are available to import- all the rest are not there and are blurry on my iPhone. I've been to settings and have changed the iCloud settings to download and keep and I am connected to the internet- but nothing is happening. Have I lost my photos?

Try to tap the photos on your iPhone to enlarge them for editing. This should force them to download from iCloud. Is that working?

If you cannot download the photos to your iPhone by tapping them and enlarging them, try to download directly from iCloud using the web interface. Open www.icloud.com, sign in with your AppleID, then open the Photos.app there. Open an album for browsing, then click select and select a few photos. Click "Download". Can you download your photos this way?

Im also facing the same prblm aftr i update ios 10,i dnt hve any ida hw to fix this,pls do needful

Rply

Same problem for me as well

Please note that there's no sign-in option on iCloud.com