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Kuklorest is taking over my search engine

Hello


I followed instructions to go into Library Cache area and delete the type of files mentioned in a tutorial to get rid of this Kuklorest but it's still taking over my search function.


Thanks.

Posted on Sep 19, 2015 9:09 AM

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Question marked as Best reply

Posted on Sep 19, 2015 10:13 AM

Some of the most common types of adware can be removed by following Apple's instructions. If those instructions don't work for you, or if you have trouble following them, see below.

This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything.

Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.

If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. That will disable the malware temporarily.

Step 1

Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

~/Library/LaunchAgents

In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.

If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.

There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.

Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.

Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

Leave the folder open for now.

Step 2

Do as in Step 1 with this line:

/Library/LaunchAgents

The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.

Step 3

Repeat with this line:

/Library/LaunchDaemons

This time the folder will be named "LaunchDaemons."

Step 4

Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.

Step 5

If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.

25 replies

Jan 19, 2016 1:24 PM in response to Linc Davis

I'm replying to this post since EtreCheck says I have Kuklorest:

Safari Extensions:

Kuklorest

donation reminder

Evernote Web Clipper

iMedia Converter Deluxe


except I can't find it on the machine, so perhaps you can point it out to me please:


User uploaded file

User uploaded file

User uploaded file

User uploaded file


You'll note I'm using ClamXav - it occasionally finds trojans etc in MS Office Docs, which I tend to receive quite a bit.


TIA


UPDATE:


I looked in ~/Library/Safari/Extensions and found Kuklorest.safariextz in it, so trashed that. It didn't show up in the extensions list, or a Spotlight search!

Jan 19, 2016 2:56 PM in response to DavidFerrington

DavidFerrington wrote:


I'm replying to this post since EtreCheck says I have Kuklorest:

Safari Extensions:

Kuklorest

donation reminder

Evernote Web Clipper

iMedia Converter Deluxe


except I can't find it on the machine, so perhaps you can point it out to me please:



I looked in ~/Library/Safari/Extensions and found Kuklorest.safariextz in it, so trashed that. It didn't show up in the extensions list, or a Spotlight search!

Hello David,

Unfortunately, the Safari extension list is a bit problematic. Apple has really scrambled the Safari preferences by storing them in the Keychain. This makes it very difficult for EtreCheck to see what is going on inside Safari. Plus, it does not seem to have affected the ability of the adware developers to install malicious Safari extensions. I don't want EtreCheck to be yet another tool that demands users hand over their passwords. There are too many of those floating around. But without the keychain password, all EtreCheck can do is look on the disk for extensions.


If you have adware, I suggest using MalwareBytes for Mac (https://www.malwarebytes.org/antimalware/mac/) to remove it. I am thinking about enhancing EtreCheck to handle adware on its own, but that won't happen anytime soon.

Jan 19, 2016 5:12 PM in response to DavidFerrington

You don't have "Kuklorest" or any other adware. Ignore the completely false warning. Quit "etrecheck" if it's running, then drag it to the Trash and empty. Never use any "anti-virus" or "anti-malware" software on a Mac for any reason, even if you do have adware. That's how you cause problems, not how you solve them, and you don't have a problem to solve.

Apr 24, 2016 9:39 AM in response to Linc Davis

I somehow "acquired" Kuklorest on my MacBook Pro a few weeks ago. Not sure what I had clicked on; but every evening it began prompting me to upgrade it, which I would abort. So I began looking for information on what it is and what I could do about it.


I easily found this post and followed your instructions. I located Kuklorest-related files in ~/Library/LaunchAgents, in Applications, and in ~/Library/Application Support. I removed them and rebooted, and it worked great.


Thanks for the excellent guidance you provided to the original posters; it's helping other people out here as well!

Apr 24, 2016 10:31 AM in response to JScott

it's helping other people out here as well!

Thanks for your encouraging comment. I'm trying to get people to think for themselves and build up a commons of information on the subject of preventing and removing malware infections. Mac users get nothing from Apple Support, and usually nothing on this site, when they need that kind of help. The inevitable result of throwing themselves on the mercy of the anti-virus industry will be that the Mac platform will become an open sewer overflowing with malware, like Windows and Android.

Apr 30, 2016 10:01 AM in response to I'Mendota

Hello l'Mendota,

But that is because you use anti-virus on Windows. No Windows user would be considered to practice "safe computing" without that. On the Mac, the malware scene is still in its early stages. While Mac people always made fun of Windows people for malware, the Windows people replied that it was just because the Mac wasn't popular. It turns out the Windows people were right. Now that the Mac is becoming more popular (thanks in large part to the iPhone), we are now starting to suffer from malware. But the Mac anti-malware industry is still in its infancy. Most Mac anti-malware software are still crude ports from Windows that only check for Windows malware. I can't tell you how many EtreCheck reports I've seen that have multiple types of adware installed right next to Mac anti-malware. And the idea of "safe computing" on the Mac is still at a very naive level where people just blame the victim and accuse them of going to illicit web sites. Things are a bit messed up right now. It will only get worse for the foreseeable future.

May 9, 2016 8:09 PM in response to Linc Davis

Whatever Kuklorest is, which I assume it's an adware, right? Whatever it is, he's a persistent dude. I've had to use your excellent instructions twice more to get rid of it since my original response on 4/24, including tonight. I can only assume it's coming from something on Facebook, which I need to figure out what to STOP doing there. At least thanks to you, I know how to get rid of it.


Thanks again.

Kuklorest is taking over my search engine

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